
By Audrey C. | 9/6/2019
James and his employees are extremely honest. I went there thinking I would need new joints for my wheels which would have cost several hundred dollars, but I was informed that only a piece of plastic was rubbing and making the noise. THEY FIXED IT AND I WAS CHARGED NOTHING!!!!

By Charlie H | 3/6/2023
I thought I needed a full brake job. Mechanic took me back and showed me why I only needed front brakes. They also price matched a shop nearby. Work was done in under 2 hours while I waited and worked in their waiting area.

By Tim | 9/6/2019
They've taken care of my truck for the last 5 years. Great tires and outstanding service!!!

By Mary Lou Andrews | 2/23/2023
I have had highly work done and new ties within the past year and when I drop in they fit me in and sometimes bring me home and pick me up if the wait is too long. Joshua Newberry is very good knowledge in the business and very polite man will do business with them again

By Greg | 9/6/2019
Once again, all my issues were addressed and service completed.

By Ana D. | 2/23/2023
The associate Patricia was very friendly and courteous. The manager went above and beyond to try to get me the best price and honored my coupon from a different big-o location

By anonymous | 9/6/2019
They found and fixed my issue when another shop couldn't! Thank you!

By Rios | 2/10/2023
I was highly satisfied, because it was easy to make the appointment and fast, and the service was also fast, and that counts very much in almost everything.

By anonymous | 9/6/2019
I always go to big o they are honest and they take really good care of me always yes I will continue to go to Big O

By Cesar M | 2/7/2023
Exectional customer service. All staff members are very friendly. I recomemd my friends. I also love to have bilingual service,,,so I understand much better! Thank a lot to all people in these place!

By Sheryl | 9/6/2019
Top notch service.

By Only Acertus | 2/6/2023
Brett is the best!

By Michael | 9/6/2019
Super fast service every time I go in.

By Mary M | 1/31/2023
I didn't have an appointment, it was a busy day for them but, they made time for me anyway. Fully explained the problem that it was not my tire but the air pressure sensor. They advised the replacement cost and how long it would take to repair. I appreciated how they took the time to explain in language I could understand, treated me as a valued customer even though it is rare I come to this location.

By Chris | 9/6/2019
The staff was very knowledgeable and very helpful and letting me know what needed to be done now and what can wait till later

By Anonymous | 1/25/2023
Front desk is always excellent, mechanic not always satisfactory.

By Adrian | 9/6/2019
Great job, in and out

By Deherres | 1/14/2023
I called and spoke to Josh, and he helped me through the process of buying tires. He checked to see if I needed an alignment and was able to get my car aligned. I dropped my car off, and an hour and a half later, I had my new tires, and my car aligned. It turned out to be a very easy process.

By Pam | 9/6/2019
You have always been a great help. I'm on social security. After my house payment there is very little for emergency expenses.

By Sue B | 1/10/2023
Person knows his service, can explain things to me without being condescending, is honest about products and pricing.he offers a waiting area, or offers to call when work is completed. accurate about time involved. spends time to be sure I understand, is kind