By Robin | 9/23/2019
Thank you!
By James Maddox | 1/23/2020
Downtown Big-O Tires at Third is not just for fix-a-flats and shiny new tires. I just saved over a hundred bucks off my dealership's BEST sales price - AND a week's scheduling wait - by calling Donnie Britain and staff for needed maintenance. It's your time and your money; why waste either? Call and a get a quote. Don't assume your dealership is the best and only place to go for needed services. I did and you'll be glad you did, too.
By Clint | 9/9/2019
I won't take my vehicle anywhere else, quality, professional service, every time.
By Amber | 1/21/2020
Service was great and Donnie was AMAZING!!! Will definitely recommend this store to family & friends!!!
By Robin | 9/6/2019
Robert provided great customer service when determining what kind of tires I would need for my vehicle. He was able to remedy not having the style I needed by researching other locations prior to letting me know and letting me know there was a Plan "B". Thank you for your pro-activeness!
By Rowley | 1/14/2020
I was just in for a rotation . Donnie and the crew did a great job and had me out of there in 30 min with a couple ahead of me. Great job guys.
By anonymous | 9/6/2019
Staff is most helpful and they stand behind their work.
By T | 1/14/2020
Had a coupon for a free balance and rotate, can feel the difference. Very pleased with service, will go back.
By Tami | 9/6/2019
Always treated very nice and service is usually quick.
By Linda | 1/6/2020
The gentleman at the counter was very helpful and polite.
By Bill | 9/6/2019
The store took my trailer in and I made it clear I needed it back by the end of the day. When I didn't hear from them near closing time I stopped in and found that there had been a lack of follow up and the tire was not done and they were in the process of closing. I expressed my displeasure and the urgency of the situation and the remaining attendants quickly changed my tire and got me back on the road. The next day I received a call from the store manager I assume and he apologized for the inconvenience. Bottom line they took care of me and followed up, I really appreciate the service I received.
By Brianna | 1/1/2020
Great shuttle service during my lunch break. Fast, efficient, and kind. They mounted winter tires on my car. Thank you
By anonymous | 9/6/2019
Went in for an oil change and alignment check. The guys were quite diligent and professional, calling me several times to ensure the quality of care I wanted performed on the vehicle. Thank you
By anonymous | 12/28/2019
They do an excellent job!!
By Randy | 9/6/2019
Donnie was very good to work with. He did exactly what he said he was going to do. The only suggestion would be to have the mechanic wash their hands before test driving the vehicle. I had a greasy steering wheel and shift lever. I'll definitely be going back for more service.
By John | 12/16/2019
Great service as always.
By Robin | 9/6/2019
Thank you for helping me and in a timely manner!
By Jack | 11/20/2019
Nice and friendly team. Even mentioned and applied a coupon for rotation and balance I was not aware of. Good service
By anonymous | 9/6/2019
David is an absolute pleasure to work with; honest and dependable. Whether it is general service and maintenance or new tires, rotation and balancing to take the shimmy out of my car at highway speeds, the services performed always meet my high expectations. And the fact that the downtown 3rd Street location is within easy walking distance of my office makes dropping my car off and picking it up very convenient.
By Clint | 11/8/2019
I always appreciate their professionalism and hustle.