By Ed | 9/6/2019
We really do live off the grid! (in another County). I received a flat tire on a dirt/rock road. I needed tires TODAY, RIGHT NOW. Although the tires were not available, a person was sent to the next county to procure the tires required. Yes, I had to wait; but it was nothing compared to having to stay overnight in Montrose.
By Randy | 9/6/2019
Thanks. Great job.
By Chris | 9/6/2019
Always a good experience.
By Jose | 9/6/2019
very good service
By anonymous | 9/6/2019
I hit something on the road lost control and suffered a concussion. Matthew at Big O in Montrose Colorado took care of everything for me. I am very grateful for his service especially in really trying times.
By anonymous | 9/6/2019
Thx for being so quick...............................
By TJ HECHT | 9/6/2019
Every time I go down there it a pleasure talking to the group of workers. I buy all my tires and wheels from Big O and get all four vehicles serviced there. I wouldn't go anywhere else. Very great team at the Montrose Location.
By Curtis | 9/6/2019
Knowledgeable front desk. Quick service.
By anonymous | 9/6/2019
I dropped my Jeep off for service and tires and walked a couple of blocks up the street for breakfast. When I arrived back at the store, they were just finishing up and within ten minutes, I was on my way home. The work was quickly and competently performed so I was able to get on with my day.
By Jim Sims | 9/6/2019
I walked in off the street for a tire rotation. I received a warm greeting from a young man named Frank. I grade well above-average in communicating a genuine concern for helping me with my problem. He has a good way with people. He represents Big O well. I look forward to my next trip to Big O. Jim Sims
By Phil | 9/6/2019
In and out in a very reasonable time considering how busy the shop was.
By Brent | 9/6/2019
Awesome honest service with very friendly staff.
By anonymous | 9/6/2019
Replaced hubcap on my Subaru Tribeca that got damaged during tire switch. It took some time but now I have the new hubcap. Also, good service on new snow tires for my daughter's car.
By Rose Sigler (Hallacy | 9/6/2019
They were fast, friendly, knowledgeable and professional. Overall a very good experience.
By Roberta | 9/6/2019
Jesus received my call before I had my car towed to be looked at. He was reassuring that it would get looked at and I would be contacted with information about what was wrong. Brian left me a voicemail about the repairs needed. Even though I opted out of doing the repair right now I was treated with the same respect as if I were. I appreciate the Montrose Big O and have been a returning customer because of good service and professionalism.
By Curtis | 9/6/2019
Went beyond the normal service.
By Tyler | 9/6/2019
Mike was super great. He made accommodations for me that I didn't even have to ask for. I can't think of a better time I have had better customer service in a shop. In my 6 years of doing automotive work, I have rarely seen a cleaner, friendlier, or quick and accurate service.
By anonymous | 9/6/2019
Great service again and again...that's why we keep coming back! Thanks!
By Jerry | 9/6/2019
Overall- Great experience
By Mani p. Geter | 9/6/2019
I was 100 satisfied with the services I received. The whole staff was very knowledgeable and friendly. I had a great experience at the Montrose CO Big Tire store!