Big O Tires

Went in for a tire re-balance. Truck rides much better now. Job well done.

Great to be able to schedule on line. In and out in 30 min. With oil change and light bulb change.

Very. Pleased with the service and price. Will definitely return!

I took in 4 tires to be mounted and was told it might be an hour. I left it there and went back 2 hours later was still in the parking lot. When I called 4 hours later they were like oh ya it's been done for hours. I know that to be false because I was watching. Plus the man told me he would call after it was completed

We took my car in for an alignment. The guys were able to do the alignment but unable to turn off the VSC light. They spent quite a bit of time trying to get the light to turn off and were not successful so they suggested another Big O in town. We took my car to that store where they also tried to get the engine VSC light to turn off and again were not successful. My alignment is great and we were able to google a solution at home to get the light to turn off. I am happy with the service I received, the guys at both locations took their time to do the job right. They said it was a fault with their software. I will take my back for services again in the future.

Got a new set of tires and they were installed in a reasonable length of time.

I have had great experiences with Big O. My only complaint was when I had the fan belt replaced. The belt squealed loudly when starting the car. I took it back and explained the problem, but they still did not remedy the situation.

The people were very friendly, They got me in without an appointment. Answered questions well. Only negative was I was told 1.5 hrs to put shocks on and get and alignment and it took 3 hours. Again they were very busy. I have always had good service at the Grand Junction North Ave Store.

thanks

Attantion and service are excellent, that's why we take our unit s there y something is not acomplish or not done properly we go back the do it with ?? That's good service.

Complete report was handed to on completion, with a detailed explanation of the work completed.

The only complaint I have is every time I come in for a tire rotation the tech tells me that my car needs an alignment even though I had one the previous visit. Shouldn't alignments last more than 3000 miles?

Timed my visit well. Didn't have to wait as long as last time

We came in for an emergency visit on our cross country drive from LA to Boston. We needed two new tires and an alignment. Martin was able to squeeze us in on a busy Monday morning and find matching tires, as well. We truly appreciate the service. They also found we needed an inner tie rod which bumped up the price more than we expected. He gave us a $30 service discount without asking which was greatly appreciated. Thank you helping us in a time of need. Best, Steve C

Good service, except for hubcap that fell off later in the day.

I was in March '19 for FOL and rotation and told them I needed to know what number my brakes were at because my Town and Country really goes thru them. I saw the mechanics printout and it said 7. I was in again on May 22 for FOL and rotation and was told my brakes were an 8. I do 3 cars and a camper at Big O and I need competence!

Good place for vehicle service

Appointment was kept on time. Tires were installed as quoted. Surprised and disappointed at the installation of nitrogen in tires without approval. Need to be upfront with customer when adding additional costs without approval.

I got an oil change, it was quick and easy.

It seemed that since I took advantage of the free oil change and front end inspection I was put on the back burner. I was there for for about 4 hours.