
By anonymous | 9/6/2019
I referred a friend to Big O on Castle Pines Pkwy for an oil change & tire rotation. Not surprisingly, he had exceptional service. You just can't find better service or prices anywhere. They will "shop" pricing to make sure you are getting the best deal. The mechanics are top notch, I've NEVER had a problem with any service done there. Lastly, the overall attitude is "what can I do for you today?" As a single mom I am grateful Big O has a network of employees I can count on & trust.

By Bob R | 6/20/2023
Great People & Great Service!!

By anonymous | 9/6/2019
I would like very much to thank Rod and his team for helping me and my family deal with an issue that arose after a tire installation at his shop. I called with a complaint around the safety for us and our new baby. Rod was more than courteous, helpful and kind in his manner of dealing with the problem. I brought the car back and Rod had the issue resolved, which was far over the normal ask of any tire service store. THANK YOU to Rod and the staff of Big O Tires, Castle Pines. I will recommend you highly from this point forward. My family and I are in your debt.

By Rick P | 6/14/2023
Stephan gave a clear concise quote, and the vehicle was serviced in a timely manner.

By Tim | 9/6/2019
I purchased new tires for my Mazda CX-5 and also changed from winter to summer tires on my other car, a Hyundai Sonata. Both services were done with high quality and in the timeframe promised. I took the recommended tires, the Michelin, and am extremely happy with the choice. They are good people to do business with.

By TimL | 6/13/2023
Great staff and quick and efficient work

By anonymous | 9/6/2019
Best in class customer service when I had a slow leading tire. Quickly repaired it...service representatives are very helpful. Will remain a loyal customer.

By Carl L. | 6/7/2023
I was presented a quote and was not pressured they have me time to evaluate my options.

By Ronn Langford | 9/6/2019
As usual, the work to our vehicle was completed on time and correctly.

By Bpott | 6/1/2023
Easy and simple experience. Russ is always friendly and knowledgeable. They had the tires I wanted in stock. Got me in the next day.

By anonymous | 9/6/2019
The store had been redone since I was last there; everything was neat, and there were two areas where customers could either read or watch TV. Associates were friendly, and the work was done much quicker than I anticipated.

By Lisa J | 5/31/2023
I return to this store because of the service from the team and I trust their advice. They don’t over sell me.

By Phillip | 9/6/2019
Worked with Timothy on a car that will be going away in the next 6 months or so. At first I didn't want to use Big O because I thought I could get a better price somewhere else. As circumstances worked out I had to go to Big O as that took two fat nails in the front and I didn't feel comfortable driving the extra distance to someplace else. Tim listened to me and when I told him I just wanted something that would be black, round, and hold air he said he could order in something less expensive seeing how im getting rid of the car anyways. He even went and picked them up for me as i needed tgem done that day. So this morning I popped in to get an alignment done and asked for a brake check. I have another mechanic for the car, but he's an uppity sort that doesn't work well with me. I think I might just use you guys for all my basic maintenance now. Thanks!

By None. | 5/22/2023
In and out in 45 mins.

By anonymous | 9/6/2019
I just had Andy and the guys replace my suspension and not only did they complete the work quickly, but the car handles and drives like it's brand new. I'm glad we have a local shop that can cover my needs.

By robinmisty | 5/22/2023
We are very comfortable with any service we need and trust the services that are recommended. We have had our cars serviced and always tell our friends to go here. We always work with Russell Tonkinson and have followed him from brakes plus. Have always had outstanding service.

By Melissa Sanders | 9/6/2019
The finest, most trusted service of a lifetime! My BMW X-Drive 50i truly runs exponentially more smoothly now than any time I've taken it to the dealer! Having a specialist who's worked on Ferraris & a Service Team dedicated to their professions, I cannot recommend Big-O Castle Pines strongly enough. As a mom it seems my cars have troubled me only when my kids are with me; these are Family Men who understand & respect safety, honesty & top quality work. CALEB'S attention to detail & communication is tops! The business is so fortunate to have him! As a District Manager, ROD clearly brings in & properly retains top talent. STEPHEN brilliant technician. SEAN excellent client service. CASTLE PINES AND ALL SURROUNDING COMMUNITIES I URGE YOU TO BRING ALL BUSINESS TO THIS ESTABLISHMENT & BE SURE TO TELL YOUR NEIGHBORS & FRIENDS!

By SVosburg | 5/20/2023
My tire got a flat and I was going to leave it with them all day because they had a very busy schedule. I received a text the next hour telling me it was ready! I had to drive someone to the airport the next day so I was worried, but they saved the day!

By Kirk | 9/6/2019
Caleb was great. He was flexible, understanding and helped us get a great deal!

By Pattymelt | 5/19/2023
Very Friendly & ready before time estimate