Big O Tires

Excellent experience.

Stephen was so friendly as he always is. What a super associate! I can’t recommend him, or the Castle Pines shop, highly enough. Great job everyone!

Amazing customer service, out for the customer's best interest!!

Fast service

The manager was very friendly and helpful and the service was great! Will definitely return.

Great service from start to finish. Early in the week I'd spoken with Andrew. He followed up to be sure my tires were ordered and my appointment was scheduled.

Great service every time!

Stephen took care of me quite well. Value to me: fair price on great tires (Michelin), quick and efficient oil change with quality valvoline, pleasant wait area and professional service.

The staff was very accommodating and because I had road hazard insurance (took a nail in the tire) they took care of calling the processor and getting it all approved.

Was in to put snow tires on. Got me in and out in 20 minutes!!

We love this location! It is further away from us but we always come here because the amazing, professional, and kind service we always receive.

Service desk folks are great. Never any issues with the scheduled service and technicians.

We are so glad Caleb is running the store now! We stopped going there last year with the old management and will give you a try again now that Caleb is there!!

I have 4 cars total. When they need repairs or any routine maintenance I take them to Big O #6253 because the team of Russ, Justin and Jim are rock stars. They communicate well, pay attention to the details of the services they are providing. They are thorough; always checking for any associated problems. The outcome of their work exceeds any automotive service provider I've ever used. Couple their skills with great Bio O products and you can be assured your car is in excellent hands. I recommend their unparalleled service anytime I talks cars with friends and family. Thanks Big O Team.

Always friendly and knowledgeable. Love the staff at this location.

Russ is the best!

We purchased a set of tires for our Honda Pilot less than 2 years ago. They were consistently deflating from 36psi down to 14psi within a few weeks. Putting air in them only bought us time. I called the Castle Pines location to inquire about the issue. They remarked it was likely the Mag Chloride from snowy roads corroding the wheel and affecting the seal. They had us bring in the car and did all the work for free. I'll keep bringing my cars here for oil changes and tires. They could have certainly charged me something to dfi that work, but instead they took care of it quickly and without question. Big fan of their customer service!

Great service and all staff very courteous and professional

After discussing that the manufacturer requires fully synthetic oil and that the next oil change would be in 5000 miles, the reminder sticker placed in the car states the change will be due in 3000 miles. This should be updated in the system.

Great honest service