Big O Tires

Excellent experience.

Great staff and very customer focused

Amazing customer service, out for the customer's best interest!!

Salesguy was very helpful and helped me understand what i needed to do about my tires. Service was completed on time. THank you

The manager was very friendly and helpful and the service was great! Will definitely return.

Very friendly, took us right away, didn’t take too long. Problem fixed!

Great service every time!

Do only location I trust with our vehicles. Justin Myers is always there to help me and my family. My son is new driver, and we trust him to deliver a safe car for him.

The staff was very accommodating and because I had road hazard insurance (took a nail in the tire) they took care of calling the processor and getting it all approved.

Everything was fixed efficiently and quickly. Stephen, who I worked with was as good as it gets!

We love this location! It is further away from us but we always come here because the amazing, professional, and kind service we always receive.

Prompt, professional, ease of check in

We are so glad Caleb is running the store now! We stopped going there last year with the old management and will give you a try again now that Caleb is there!!

I was able to drop off the vehicle and pick it up within two hours for a tire repair

Always friendly and knowledgeable. Love the staff at this location.

I got my new tires put on quickly and it didn’t take any extra unnecessary time out of my day

We purchased a set of tires for our Honda Pilot less than 2 years ago. They were consistently deflating from 36psi down to 14psi within a few weeks. Putting air in them only bought us time. I called the Castle Pines location to inquire about the issue. They remarked it was likely the Mag Chloride from snowy roads corroding the wheel and affecting the seal. They had us bring in the car and did all the work for free. I'll keep bringing my cars here for oil changes and tires. They could have certainly charged me something to dfi that work, but instead they took care of it quickly and without question. Big fan of their customer service!

There was some confusion about warranty terms but Stephen and Russ took care of me 100%

After discussing that the manufacturer requires fully synthetic oil and that the next oil change would be in 5000 miles, the reminder sticker placed in the car states the change will be due in 3000 miles. This should be updated in the system.

I like Big O Tires in Castle Pines CO because of the care I receive. Justin Myers is the associate who always helps me. He is polite, knowledgeable and just a pleasure to deal with. I have a high level of confidence in Justin, I know he always has our best interest at heart. I have never had an unfavorable experience thanks to Justin Myers.