
By Brett | 9/6/2019
Tony was great as usual!

By David H | 8/6/2020
completed service timely

By Jim Miller | 9/6/2019
Great service, took care of me without an appointment!

By Anonymous | 8/3/2020
Fast great service. Pretty simple stuff

By anonymous | 8/12/2019
Big-O in Catsel Pines provides consistent, excellent service for all my vehicles tires and servicing needs.

By Bill H | 7/24/2020
Took care of my oil change request without an appointment. Russell was terrific!

By anonymous | 7/6/2019
Great service, checked to make sure the work asked for was needed then preformed the service.

By Steven Parsons | 7/23/2020
Honest, fair prices, great communication & quick turn around

By anonymous | 5/9/2019
Great service. True professionals. Jim Dickey best service advisor anywhere in United States

By Kirk B | 7/21/2020
I didn’t have an appointment and the person on the phone allowed me to drop off the vehicle. They got to it much faster than I thought!

By George Hecht | 4/22/2019
The staff was ready when I arrived at the appointed time for an oil change.Kelvin did a great job of getting me checked in..Car was finished promptly. Good value.

By KY Mike | 6/18/2020
Staff is awesome!

By anonymous | 4/9/2019
They were able to get my car in without an appointment. Love it when i don't have to make an appointment. AND they finished in a timely manner.

By Peggy | 6/15/2020
Service was explained. Very timely service. Honest.

By Karen Shackleford | 3/29/2019
I can't recommend this location of NTB highly enough. I have been there twice in the past two months: once for a nail in my tire, and once for a dead battery on another car. Both times, Lisa Marie was in the office. Her customer service skills are amazing. She handles stressed out car owners with such class and professionalism. When our battery died in the ALDI parking lot (convenient!), the manager came over and tested our battery, then we got a new battery and were driving home so quickly I could hardly believe it. Our groceries were still fresh. I also didn't realize that NTB does more than tires -- they do most things a garage does. I'll definitely be taking my business there in the future.

By Jill W | 6/13/2020
Best service I've had and they are very knowledgeable about products. Will definitely be going back they never try to talk you into something you don't need. 😃

By Sandra | 3/25/2019
Very customer focused.

By Terry matzat | 6/10/2020
My tire light came on...I pulled up to bay at Big O I was greeted by a very delightful, respectful young man. Will checked my tires found the low tire discovered a nail. Drove my car into the bay and in fifteen minutes I was pulling out with fixed tire and in an efficient friendly caring manner! Kudos to Will for making my experience at Big O pleasant,

By anonymous | 7/19/2018
THE SERVICE WAS DONE IN AN HOUR, MUCH FASTER THAN I EXPECTED.

By Lori Soechtig | 3/25/2020
The team is beyond friendly and honest. Since Caleb has taken over as manager, I have had the best experience in my 15 years of being a customer.