By Starla | 9/6/2019
Travis, Johnny, Jeremy, and the rest of the guys at the Craig Big O store are ALWAYS easy to work with. They call me to make sure they do what I want, or need, them to do and they always go above and beyond to help me out when my work schedule makes things crazy. The guys are helpful and I have never walked out of the store feeling like I was taken advantage of because I am a woman. It's a pleasure to do business with them!
By CindyL | 12/14/2022
They called me when tires were in and had them ready and studded for pick up
By anonymous | 9/6/2019
Living in a small community, it's second nature to head to the city to buy things - especially the more expensive things that you KNOW you can get much cheaper! My family shops at BIG O Tires in Craig, CO for a few reasons. 1st: they have the most amazing customer service and 2nd: their prices, a lot of times, beat the prices of the shops in the city! If you haven't given Big O Tires in Craig an opportunity to earn your business, I urge you to stop by and see what they can offer your family! Thank you Kenny & Travis for taking care of my family!!
By Amy F. | 12/8/2022
Travis and Rodney aka Cole are super helpful and take the time to explain the different options and what they feel like is best for my safety.
By anonymous | 9/6/2019
Good, fast service: You guys are always willing to get me right in. Courteous shop people
By 25-06 | 12/2/2022
Cole Scott needs a raise. He told me what I should go with and I’ve ran the same set of tires for the past 3 years thanks to Cole
By Danny | 9/6/2019
This Big O always does a good job of making you feel like you are the only customer in the store. They always seem to be busy, however I never feel like I am a number in this store.
By DALE b | 12/1/2022
Employee Travis knocked it out of the park.. Customer Service , personalized! Perfect 👍 guy to help with a potentially difficult situation. He made it happen and demonstrated confidence, knowledge and tons of useful experience. Travis you rock and you gotz my future business. Thx
By anonymous | 9/6/2019
Always get personal prompt service. Very friendly and knowledgeable about there products. Appreciate the free rotation and flat repair service that is offered with the tires. The coffee is great!!
By MarkS | 12/1/2022
Good value and courteous staff
By anonymous | 9/6/2019
Had brake work done a couple weeks ago.Great service as always!
By Tonia | 11/30/2022
Customer service and timing was perfect! Courteous helpful and knowledgeable
By anonymous | 9/6/2019
We have been using this Big O store for several years, for personal as well as commercial vehicles.Overall, we get great service here.There has been the occasional "glitch", but management has always been very responsive and fixed the problem each time.When we come in to the store, we are remembered and greeted by name.It makes us feel very special!
By John W | 11/22/2022
The service friendly, fast and at good price.
By anonymous | 9/6/2019
My brakes went out about a block away from the shop. It was closing time and they took me and my grandson home and then were going to pick us up the next day but we found a ride. They are always great to take us and pick us up. I don't know what we would do without them. Great service. They let me know immediately how much and never add extras to the price. They are great to give me estimates so I can budget for future work.
By Marita | 11/9/2022
The employees promptly acknowledged and engaged customers. The public space was clean and comfortable. Employees competently answered all my questions. Good group of people.
By anonymous | 9/6/2019
I Haved Used Them Often And Will Continue To Do So
By Kori S | 10/31/2022
Very pleased with the snow tire buying process. Love the tires. Guys are great. Beautiful store.
By Danny | 9/6/2019
I had a great experience
By Rockys Quik Stop | 10/27/2022
Communication was great!, They let me leave my car there a week ahead of time and pick it up much later