Big O Tires

Bought our tires with warranty from your store in Golden. Had a slow leak in one tire. Service tech spent extra time to find the very small leak and repair. ALWAYS excellent service and selection of tires with a knowledgeable staff to ensure the proper tires for the application.

Staff are friendly and knowledgeable, service desk and showroom are immaculate. They do exactly what you request and recommend services only as optional based on the car's history.

Very good, politeness, will use afain

no open appointments were available, staff fit me in to their schedule anyway

I always get good service.

Straight forward courteous and complete service.

I was expecting a long wait, more than 3 or 4 hours but I was in and out in exactly 2 hours. So happy with the Big O in Golden.

They communicated well and did the work quickly. Although there was a delay in starting because a homeless man was sleeping in the bay.

I was in an unusual position of only needing one tire. The customer service representative went out of his way to help me get that one tire. I was very impressed with the service.

Staff is excellent! We have used Big-O services for over 40 years, and still do. Tires, batteries and other goods are first class.

Terrific customer service. Sean and his counter colleagues are the best.

Trever was incredibly customer service oriented, which is why I agreed to have all services needed done at that time.

Very helpful and efficient.

they are always friendly and get me taken care of in a timely manner

Would only recommend an after hours drop box for keys. There maybe a reason why you don't do this but it would have been more convenient to have dropped off my vehicle after hours than first thing in the morning. Thanks.

Communication is clear. I never feel like they try to sell me something I don’t need.

Guys were super busy, got my car done and picked it up later. Awsome job GREAT CREW KEEP IT UP!!!!!

While this location was extremely busy due to snow tire changeovers, they worked me in for a drop-off rotation prior to an out of state Holiday trip. Greatly Appreciated!

Really impressive team responding to the massive demand of snow tire change-over before a snowstorm. Thanks all -- I use both Big O in Golden and Big O in Colorado Springs Colorado, love both teams for their friendly and prompt service. In these days retaining the workforce is key because of the cost to find a replacement; consider wage competitiveness and opportunities for the team to advance into more technical mechanics skills or into service management/continuous improvement. I know I would use Big O Tires for my car maintenance services (windshield wipers, air filters, already use them for oil changes) if there's capacity for it.

I left a raving google review, naming the associates that were especially helpful to me.