Big O Tires

The guys were very knowledgeable and professional...great service

I have been dealing with Big O in Golden for years. This is a first rate organization. I have always been treated well. I have purchased many sets of tires for many vehicles. Prices have always been competitive and service has always been excellent. Personnel are knowledgeable and I've always had complete confidence in service provided.

The service was fast, accurate, professional and caring!

Customer service made a unique experience and i already new i had to get work done and they made it a quick get

Thanks to the OUTSTANDING customer service I received from Sean I was able to speak intelligently at the dealership regarding tire issues I had with my recently purchased car. Sean took the time to educate me even though I was resistant to learn. He was professional and business friendly. Sean displayed a sincere, genuine attitude achieving my acceptance of the situation. Sean never blamed anyone and remained focused on resolving the issue. Thanks to Sean I received a check for $812 from the dealership. Were it not for Sean that never would have happened. Kudos to Sean!!! You are fortunate to have an employee of this caliber.

I had my truck towed in to the store after hours, with two flat tires. They fixed one tire, but the other was too damaged to repair. They had an exact replacement for the damaged one, and even gave me a discount on it.

I have been to other Big O's in the metro and only went back if it was close by... this store is friendly helpful and quick"� There a Big near job 4 miles away-- I drive to the Golden Big O because of the top notch service I have received to date..

Kurtis at Big O is amazing, there is no where else that I would want to take all of my vehicles to!

Great customer service!

Easy to schedule service and friendly staff

Always treated with respect Had done a lot of work on my car done right the first time. Have told friends about you. My only problem is could any way that oil changes be cheaper. I wouldn't go anywhere else. Great job thank you

Trevor was really helpful. He was friendly, efficient, knew his products & communicated well the different options & then made a recommendation. He ordered the tires I requested immediately & ensured they were available the next day, then was flexible when I needed to reschedule putting them on my vehicle.

Note- it's not clear here that a 5 rating is better than a 1 but I received excellent courteous maintenance service, so gave it a 5. And I look forward to buying my next set of tires here.

Service is excellent. Staff friendly, polite and very helpful. Advice on future services needed. Staff always call, text, if there be problems or delays.

Every time I have gone to Big O and experience some type of issue at this particular location they have always tried to make it right and that says a lot to me as a customer. I know things happen, but it's nice to know they will stand behind when it does.

The staff were extremely helpful and efficient

Sean and the Golden Big O team are professional in every way. We bought new tires and rims for our Subaru Outback with a much more aggressive tread pattern for the snow. (We get up to 4feet in our drive). Sean found the tires in Texas, shipped them in and had them mounted and balanced before I came in, so it only took a few minutes to exchange the tires on my car. Upon arrival I told them I was keeping my factory tires and rims to run in the summer months. Without asking, they put each tire/rim in a plastic bag with all 4 in the back of my car when I left. We have the Golden store do all the work on our Subaru, and if it is something they do not feel comfortable with, they let us know we need to go to Subaru for that particular repair. (Some shop's would try to do the work and muck it up). This shop only does what they do best and stand behind their work. No hidden fees, your told up front the costs on anything you want or need done.

I just needed my new tires installed and the availability was excellent and flexibility when I initially scheduled a wait appointment then needed to change it to a drop off. All of the staff I talked to were kind and friendly.

Was very happy with the service

Capability of the mechanics at this site allow for my sprinter van to be serviced within a reasonable timeframe. Mercedes service for sprinter vans is extremely poor and slow, so the service here makes ownership of one of these vans practical. Otherwise id be forced to sell based on the service at Mercedes Orem. Thanks again for Kurtis and Trevor for what they do at this golden service center. Merry Christmas!