By Steve | 1/1/2020
These guys always get me in and out with great service, great prices and quick work!
By Alis | 10/17/2023
There was no wait when I arrived for my appointment. Staff were very friendly. Service was efficient and staff found a nail in my tire I didn’t know was there. They were able to repair the affected tire and I was still back in my car in under an hour.
By Tiffan | 12/15/2019
I felt welcomed
By Mike B | 10/11/2023
I had a screw in my tire and was unable to get into the Toyota dealership where I bought the tires to have it repaired. I was able to schedule an appointment next day to get it taken care. Crew took a look and we’re able to repair it quickly.
By Joyce | 11/21/2019
Ken is awesome! He is always friendly and professional. He is confident in his knowledge which gives me peace of mind when I need service on my vehicles! Thank you Ken!
By Lynne C | 9/28/2023
The staff was accommodating and friendly. They honored a coupon I said I had (which I did) without me having to show it to them. They were honest about when I needed my next oil change, and I learned about ice fishing.
By Matt | 11/21/2019
great and timely
By M & M | 9/25/2023
We have been bringing our vehicles to Ken at Big O for years. We are always treated well and our vehicles are well taken care of.
By Michael Hart | 11/11/2019
This place is great, I don't usually write reviews & I don't like car shops but this place is exceptional. They are smart, competent, honest, fair, and super nice. And the prices are excellent. Very highly recommended!
By JJ | 9/11/2023
Went in for rotation and inspection to see if alignment was needed. Discussed shimmying with service person and they inspected for front brake rotors. You were able to fix same day without an appointment, saving me scheduling and another trip to usual mechanic. May not have been any less expensive but saved me time.
By Teri | 11/8/2019
Thank you
By A.L.M | 9/5/2023
Immediately from when I arrived, I got amazing service and was helped out, once they took my keys they got to work right away! Not even about 10-15 minutes they were already done and I was already out the door.
By Pat | 11/8/2019
Everyone was very welcoming and such quick service!
By Todd | 9/5/2023
My only issue was o told them a tire had a slow leak and they fixed it for free since we bought the tires there. I expected someone to come out and tell me what they found before they did anything BUT in his defense it was a warranty issue and it was free so I understand why they never communicated anything at all. I had no idea it was covered. Tjst was a lovely surprise.
By Way | 10/31/2019
We trust and value the knowledge and service at Big O. That's why we come back.
By Anonymous | 9/2/2023
Good people especially The manager Who Did a fine job
By Chris | 10/31/2019
We appreciated their recommendations of a full service carwash for getting the covering of our headlights polished and cleared. So much brighter now!
By Anonymous | 8/30/2023
Staff was very friendly and facility was clean
By anonymous | 10/29/2019
Very well taking care of.
By J.M. | 8/28/2023
Professional, friendly, efficient, effective, quick. Excellent service and outcome. Thank you!