By David | 3/26/2020
Service agent was very friendly and knowledgeable. He also offered other services if needed without being pushy. Wait time was adequate for repair performed. Will use this shop again as needed.
By Zen G | 2/6/2024
Have been purchasing my tires from this branch for several years.and been coming back because service is good and I'm satisfied with how they deal with their customers.
By anonymous | 3/19/2020
Always easy to work with.
By Aimee A | 1/29/2024
Even though my online appointment wasn’t showing in their system, they got me in and worked on my car promptly. I was explained what other services were recommended and also given the costs and allowed to decide on those services without feeling pressured to do commit to them right then and there. I will be back to take care of these things as I can because I felt respected, not rushed and like they weren’t trying to take advantage of me being there.
By Mike | 3/16/2020
Excellent experience
By Summer C | 1/19/2024
Ken is the best!
By Rachel | 3/12/2020
I was met and spoke with Andy/Andrew regarding my vehicle. He could not have been more organized or professional and pointed out things to me I wouldn't have understood or known. Took the time and they took care of my tire-
By Doug W | 1/16/2024
Job was done correctly. Never a problem at big O.
By Michael | 3/10/2020
I love this place. Efficient, courteous and quick. I thought I needed new tires and was told just a repair was fine -- there was no effort to oversell. I have always gone in to get air checked, and when I needed tires, I had two put on and the others rotated. I feel that because I was not "up-sold" (they could have said I needed four tires and I would likely have believed them though two were fine) I trust this place now and would never buy my tires anywhere else. Good business, good service, and smart approach to keeping customers coming back.
By Christine g | 1/13/2024
The guys were super helpful and went above and beyond to help
By anonymous | 3/10/2020
Always good customer service, thank you guys for everything
By Mike H | 1/12/2024
I have used this location before for previous service. They are always very courteous. They do a great job and I never feel like I've been taken advantage of. If they come across something else that may need fixing, they let me know if it's something that can wait or needs immediate attention. They have earned my trust.
By George | 3/6/2020
I was especially pleased by the promptness of service: changing a flat with no notice and (when I had more time) replacing the flat on the rim with an identical new tire.
By Jessica Y | 12/29/2023
Quick and friendly service, needed it done asap and was able to drop off and get it done within 2 hours!
By Neha | 3/5/2020
Always a great experience here. Everyone is really nice!
By M. Anderson | 12/9/2023
Ken runs a tight ship. I appreciate him and his crew.
By anonymous | 3/3/2020
Great customer service and the quality of work is great
By jamie s | 12/7/2023
great staff, fast service, low price
By Richard | 3/2/2020
I took my car in for a routine oil change and tire rotation. I am very satisfied with the work done and the efficiency of getting it done.
By Joe D | 12/2/2023
I had a tire emergency and the staff was extremely helpful in getting me new tires installed. I have used this Big O several times and it is the only place I trust to bring our cars!