By Frank | 9/6/2019
The employees were great. I called on a very busy day and asked if they could fit me in and how long it would take for a snow tire swap. I was told it would be 90-minutes if I got there fast. The job was finished in the time they quoted me which was important to me. The technician also took a couple minutes to talk to me about the job afterwards which was nice. They were short staffed due to some guys being out sick and still completed my job on time and were very professional. Only negative thing, the waiting area could use a refresh. Bigger TV and some new chairs would be nice.
By Metz S. | 7/25/2020
Very friendly service. When I left my car had a rate long noise. Took my car right back and the guys were kind enough to take a look again. They found the issue and easily fixed it. Also was able to get a quote for new tires, didn’t feel pressured to buy the right away. But they were able to convey the importance of getting new ones. :)
By anonymous | 9/6/2019
Took my truck rite in. A lot of service bays. Finished fast, hard work , it's a big truck!
By Danyda F | 7/23/2020
The associates are very gracious and knowledgeable and treat me with courtesy and respect. They got my vehicle turned around very quickly and left my car clean inside. I really appreciate Steve's friendliness and Tony's care for my safety.
By anonymous | 9/6/2019
Honest service is always going to win my business. The guys at Big O have always treated me with honest service and have always taken real good care of me. No matter what issue I have, I drop it off and they fix it at a good price.
By Lisa Pratt | 5/23/2020
I brought our daughters car in for a possible new battery, having trouble starting it..They confirmed that the battery in the car was dying and put a new one in, great price, great warranty and customer service. I bet I was in and out in 20 minutes. Great job guys, we appreciate you!!!!
By Sean | 9/6/2019
Awesome Service
By anonymous | 5/15/2020
I stopped going to the Woodmen Nissan dealership because they tried to get me to do major services that I had already had done there and they stopped doing some of the little things like washing my car I've always gotten tires from big o but not other services. I made an appointment. They got me right in. It was quick. My car is running good. And it was cheaper than the dealership
By Sara | 9/6/2019
Fast and friendly service!
By anonymous | 5/11/2020
Thanks
By Brian | 9/6/2019
As always, good service! Les and the fine team at this Big O' Tires location goes above and beyond your typical customer service. It's truly good to see people strive to bring you the best possible customer service when it seems to be lost in this day and age! Thanks again for exemplifying it!
By Todd | 3/24/2020
Your team has always given knowledgeable, trustworthy, and friendly service! Thanks for your great service! You will be my only oil change and go-to service for my vehicle! You are the best! Stay healthy! Kim Richter
By Derek | 9/6/2019
I always appreciate the staff's willingness to take time with customers. My first 2 previous occasions at the Harstel Big O, I've walked in with a nail in a tire. They took my keys, fixed it & sent me on my way in less than 30 minutes. No questions asked.
By George | 12/13/2019
Very responsive and took care of my flat tire perfectly
By Katherine | 9/6/2019
Very helpful staff! Thank you!
By John Hutchens | 11/26/2019
Received efficient and courteous service. Very pleasant experience
By anonymous | 9/6/2019
You have taken care of us for quite some time. We have sent many customers your way.
By Wendy | 10/23/2019
As always, quick.. professional service.
By Steve | 9/6/2019
Excellent service!
By Mary | 9/6/2019
Highly satisfied with the quality work, the efficiency in the Team being able to take care and provide quality service and quality work. Will definitely return. As a female it is nice to find a group of highly reliable mechanics who do professional work and will answer questions without making a layman feel inferior. Mary Charney