By Ronald | 9/6/2019
Quick sales service and the tire installation was quicker than expected.
By Amy B | 4/28/2023
I was hearing noise and just stopped in to have it looked at. Very friendly staff. They took a look and saw the problem. They were able to order and receive both parts I needed the same day. Job completed the same day
By Christie | 9/6/2019
Volvo oil change with up grade to synthetic oil. Thank you.
By Grunts | 4/24/2023
Everything went smoothly. Polite employees and clean store.
By anonymous | 9/6/2019
we use them for all our vehicles, tires, oil changes, etc...
By Greg | 4/21/2023
Friendly staff, took my truck in at my scheduled appointment time and kept me informed along the way.
By anonymous | 9/6/2019
Good folks at Big O. Efficient and friendly. Helpful without overselling.
By Shane H. | 4/21/2023
Always happy with the service and staff, Jacob was great and very courteous
By anonymous | 9/6/2019
Fast friendly service! Everyone was very friendly and helpful!! Thank you!
By Usafmsc | 4/18/2023
Outstanding care and professionalism
By Hank Marqaurdt | 9/6/2019
No one wants to have car trouble while traveling, yet there I was Wednesday morning (7/10/19). Started car to see a pressure sensor light for a tire ... visual inspection told me which one, and fortunately it wasn't flat flat, but rather low. Big O was the closest tire shop and I found myself there at opening 5 deep in line at the counter ... they *knew* everyone in front of me, knew them, knew their cars ...all regulars. I explained my issue, they asked for my key and said it would be about an hour. For that hour, I sat in the waiting area watching and listening to them take walk ins and phone calls ... all professional, courteous and very well priced for I heard services quoted. They offered good advice on repairs needed and *suggested*, yet always closed the suggested recommendations with, "or I can just get you out of here now" ... no pressure, no hard sell, just advice on things to consider. Right about the hour mark, my name was called and I was told I was all set -- they handed me my keys ... I started to reach for my wallet and was rebuked ... there was n/c. I asked if there was indeed something wrong, and was told there was a screw in the tread, and it was patched. I tried to pay something but was just told to have a nice day! I've had to have tires plugged a few times before and it was always paid something $15-20 ... I'd imagine to cover labor if nothing else. At Big O ... nothing, just a smile and a thank you. That would be called customer service! If I didn't live in Chicago, I'd take my car here for anything, in a heartbeat. Good people, regular clientele ... Really made my day and kept my trip on track. Thanks guys!
By Green Mountain Falls Resident | 4/18/2023
Jacob was professional, helpful, and assured we had excellent service
By anonymous | 9/6/2019
Everytime I either stop in or drive by the Woodland Park Colorado location is hopping, but they always manage to find a way to get it done all the while making you feel like a truly valued customer!
By Bobby T | 4/17/2023
Mike and the rest of the team always take great care of me when I go in.
By Laverne | 9/6/2019
First time in to have my oil changed & tires rotated since we moved from out of state. Jeff was very courteous & informed me that the only other service I needed at that time was to have my filters changed. I already knew this needed to be done so was glad they caught it & also glad they didn't try to sell me on any unnecessary service. Glad I know where to take my car for service from now on! Thanks guys!
By SMSMITH | 4/7/2023
The service staff are high knowledgeable and treated me with respect and kindness
By anonymous | 9/6/2019
J D and the crew performed the task of sealing my old wheels and mounting a new pr of tires very well. I own 5 vehicles and have had good performance by this store in the past and will certainly have more work in the future with all my vehicles. Thanks for being coscientious and helping me with my new project car.
By Sondra | 4/3/2023
Friendly service. They took care of my car and me.
By anonymous | 9/6/2019
I can't even begin to describe how amazing these guys are. I came in twenty min before close and they still fit me in for the night. My tire blew out in the middle of nowhere and this was the first place I could get to to get tires. These guys were super helpful and quick I only wish that u lived nearby so that I could go to this location every time.
By Anonymous | 3/17/2023
They took me in immediately and serviced the vehicle in record time. I received $20 off the purchase (using monthly promo). No complications, I was in and out.