Big O Tires

I live 40 minutes away from Greeley. I went to Greeley to shop at Sams club with my sisters. As I went to leave I see a screw in my tire. I go to Big O in Evans and they said the wait could be 2 hours. I had perishable food so I couldn't wait. They offered to put air in the tire. I drive to the garage bay and I explain to the mechanic my situation. I was scared to drive with this tire. This wonderful man took the time to go out of his way to remove the screw and fix my tire right then. I will forever be grateful to him and he should be given a raise for EXCEPTIONAL CUSTOMER SERVICE. Thank you again for your help.

Jon Smith the owner helped me select my new tires, and the team did a great job of installing the tires and following special instructions

Very knowledgeable gave me options for which would work best for my situation. Great job

Great guys and owner

Esau took great care of me from the phone call immediately after scheduling an appointment for 4 new tires to the actual appointment keeping me advised of all that was being done! Superb job!

Did a good job with the oil change and rotating my tires . Friendly people that work there

Always friendly and helpful!

Always satisfied with the service writers and the technicians. They are knowledgeable and they are quick. And I bring all my vehicles to Big O.

The staff at Big O is very curious, and professional..

They got me in fast did a great job didn't take long to complete the job. Great customer service. Nice employees. Explained everything so I could understand.

Dan the manager is always very helpful. I can get my vehicle in without much of a wait and the entire staff is very friendly.

Employees always friendly and work quick. Answer any questions that come up and complete the services requested. Location always clean and service is top notch.

Very good service went for an oil change and mike got it done pretty fast

Quick easy friendly people love coming here this is my place to come to do my services

I would recommend this place to friends and family. Great service, fast and friendly!!

Excellent customer service from the moment I arrived. Helped me get great pricing for what I needed. I came on two days and both days the staff were so great to work with! They are incredibly person-centered and my 4-year-old felt so included and valued. I love coming to get service from Big O Tires.

Got new tires. Everyone at the store was very nice an helpful

Staff was amazing

Recently had mechanical work done on our car. The customer service including handling a parts availability set back was excellent. I am recommending Big O to my friends and neighbors.

Big O manager/owner Jon Smith in my opinion is what the BIG O franchise wants from its manager/owner. That the customer seeks honest answers to the questions concerning the maintenance of their vehicle. Jon Smith's Big O It's not about making a sale just to satisfy the franchise. The customer is his primary concern if Big O is unable to fix the problem they were informed. That is why his Big O has valuable customers. The term valuable customer is a marketing term referring to the customers who are the most profitable for a company. This is what Jon has developed his customers buy more or higher-value products as the average customer. The company provides these customers with advice and guidance to establish a more personal relationship. This definition fits Jon Smith's management of Big O that is why I and other customers continue to refer their business to Jon Smith's and his crew.