By Tony | 1/20/2020
2 things: Before they began work, I requested they take a picture of my screen (high tech stuff) and after they were finished with labor etc. they return the screen to exactly as I turned it over to them. That was not done. I'm old and not tech knowledgeable. It takes me forever to get the screen back to how I had it. That was disappointing. 2ndly: When purchasing my new tires, they didn't bring up the 1yr. alignment possibility. It was only my inquiring that I found out, I could add it for an additional $109. That is big, to add that service.
By Jim G | 1/3/2024
Tires were in stock, Price was reasonable. They got my car in and tires on very quickly.
By anonymous | 1/11/2020
great service and very helpful staff!
By Krosemont | 1/2/2024
The customer service was awesome and the price. I also like everything that you get with the new tires.
By Mike | 1/10/2020
The service was excellent and I was kept informed of the progress.
By Donna M | 12/28/2023
Had flat tire and was seen immediately.
By Alan | 1/6/2020
Very helpful and quick to resolve my situation.
By Rick M | 12/27/2023
Easy to set up appointment. The tire was repaired, and I was out of there within an hour
By Jeff | 1/6/2020
I want to give a big shout out to Geoff and Ken. They both went above and beyond.
By KC | 12/26/2023
It's always a pleasure
By Nelson | 1/1/2020
Everything was good. They have coffee, but you have to buy water. The service was quick and not overpriced.
By Michael v | 12/15/2023
Liz is nice and knowledgeable
By Jaye | 12/25/2019
Good service as always. Faster than stated wait time and always well done.
By Jon | 12/14/2023
I made an appointment, dropped my car off for two front tires and in under 30 minutes it was done. These people are awesome, the whole staff.
By Jaye | 12/25/2019
As always, the staff is there to help the customer. They got our tire fixed quickly and we were on the road. Love Road Hazzard!
By JAMES M | 12/14/2023
Professional and explained minor delays but went above and beyond to provide assistance. Even filled my 1 gallon water jugs in the back of my car which helped as my well pump was not functional at the time.
By Shay | 12/17/2019
Wonderful service and gave me a free rotation even though I didn't buy my tires there.
By Johnny W. | 12/11/2023
Everything went smoothly. I always trust Big-O for my cars needs.
By Florentino | 12/14/2019
Excellent service and friendly staff....my wife and I have had great experiences there
By D | 12/7/2023
TIRES WERE ORDERED FOR SPECIFIC RIMS AND DELIVERED PROMPTLY. THEY CONTACTED ME TO NOTIFY ME OF THE DELIVERY. I CAME IN AND THEY WERE ABLE TO PUT MY TIRES ON IN A VERY TIMELY MATTER, AS WELL AS LOOK AT SOMETHING REQUESTED ON MY CAR WITHOUT COMPLAINT, ESPECIALLY AT THE END OF THE DAY. I LOVE MY NEW TIRES AND THE SERVICE DEPARTMENT WAS EXCELLENT.