By Beth | 9/18/2019
Fixed my problem for free! I was thrilled!
By Eric H | 9/11/2023
Brie always take care of me. It’s not inexpensive to go there, but I feel I can trust her and I am not getting taken advantage of.
By Joseph | 9/16/2019
Adam is always a pleasure to work with.
By EleanorU | 9/6/2023
The free fix a flat service was amazing. I had a slow leak in one tire, and your associates found it and fixed it at no cost to me, I really appreciated having this done!
By Adam | 9/16/2019
Adam, the general manager, helped me with my tire purchase and alignment. He was very helpful, knowledgeable, and professional. He had me in and out in great time. Absolutely recommend and will be back. Thank you.
By Mark M | 8/31/2023
Let's just put it like this. I live in Kansas City and I travel to Colorado a few times a year for various reasons. I would rather bring my truck to CO, and have it serviced here, with the people I know and trust, than try to find that same level of service here in KC.
By Matt | 9/14/2019
Bre and Yoyo were extremely helpful. I had a piece of metal in my tire that had to be removed. They checked it, removed it, and I was on my way in no time. The tire did not need to be patched. Thank you.
By BrookeO | 8/17/2023
I came in for a last-minute flat tire and they were able to take care of my car immediately and quickly.
By Todd | 9/12/2019
Very good service
By Steve Lane | 8/16/2023
Thanks David!
By Roger | 9/9/2019
I dropped off my rims for new tires . I've worked with the same gentle men for years and will continue
By Dennis | 8/14/2023
I have been buying ties at this store for 30+years. Always the best!!
By Kendra | 9/9/2019
Adam is such a pleasure to work with! He made this whole process easy and made it feel like I wasn't being "taken advantage of"� when telling me what I needed. Great manager
By ALLEYCAT | 8/10/2023
GREAT TECHS AND CUSTOMER SERVICE - BREA AND MELANIE ARE AWESOME!
By Mary Johnson | 9/7/2019
I had excellent service from all of involved.
By no | 7/19/2023
Communication with your staff and performance on schedule!
By Sheldon | 9/6/2019
Great service, knowledgeable staff. Service is fast.
By Christine | 7/17/2023
Melanie and the rest of the Big O team make my experience as a customer top notch! They always take care of my vehicle needs and perform quality work.
By Sueanne | 9/6/2019
I drove north 800 miles, and had to stop twice to air up my tires (and I'm 58 years old and wearing a dress). I Googled and found the Big O store in Louisville where my daughter lives, and asked if I could get in and have nitrogen put in my tires, and be out within an hour-I had a plane to catch. I was in and out in about 30 minutes, and the tech reps were VERY courteous and friendly. Thank you to everyone there-best customer service experience I've had in ANY industry in a long time!
By Dee McC | 7/15/2023
Very friendly and knowledgeable explained everything well

