By Dolores | 10/12/2019
Great service as usual.
By Anonymous | 5/27/2023
Appreciated the friendliness of the staff. Clear easy process. Timely service. Thank you.
By Clay | 10/11/2019
As always Adam runs the store very well and cares about what he is doing ,along with his crew
By Jim H | 5/22/2023
Melanie was able to provide excellent, friendly service in accommodating what I needed to have done.
By Liz Lucero | 10/11/2019
I have never had a bad experience with Big O and have been very pleased
By OscarC | 5/20/2023
I brought my vehicle in for alignment and it was completed right away within 15 minutes of it being taken into the shop. When I left the facility I noticed the wheel was off center and brought it to the attention of the service staff. The service technician took it back another time and it was completed to my full satisfaction. All work was completed in less than an hour. Thanks Big O Tires of Louisville!
By Bob Patoff | 10/7/2019
Fully satisfied
By Anonymous | 5/19/2023
Adam was there and it was amazing working with him again!
By Bill | 10/7/2019
Employees and management at this Big O is what makes the difference, they are excellent! Employees can mae or break a company and Adam and his team are awesome!
By Michael H. | 5/16/2023
Even though the wait was long, my tire got patched and has been working perfectly ever since. And - there was no charge! Your floor personnel (two women - sorry, I don't know their names) are better than any tire store I've ever been in, hands down. As a former loyal Boulder Big O customer, I've been coming to the Louisville store since I got a flat nearby a year ago - and I'm now a loyal Louisville Big O customer. The difference is palpable.
By John | 10/7/2019
Took care of my flat tire for free even though i did not buy those tires there (new car) because we have bought so many tires in the past.
By Meghann | 5/15/2023
As soon as I came in I was greeted with a smile, I was told in detail what would be happening woth my services for my tires. I was having a bad Monday, but my customer service was so great I walked out with a smile and knowing that I did not need to worry about my services today.
By Michael Harber | 10/1/2019
Everybody was very good at servicing my truck, the owner bent over backwards to get all of the parts for my truck ,and delivered the wheels and tires to my house.
By Jean R | 5/12/2023
The owner operator was on site and actually helped us and spent time explaining the process and options. So helpful and nice.
By Daniel | 9/30/2019
Service person did an excellent job getting me in and out quickly.
By Dan | 5/10/2023
Everything was fine. But they NEED more help. Only 2 guys in back everyday and 1 in front. Needs signs saying Hiring!
By Jove | 9/26/2019
Justin was very quick to keep me in the loop about the status of my car and the whole process to fix my vehicle was extremely efficient. I'm very thankful for the quality of work and customer service
By Ash. B. | 4/28/2023
Location was easy to get to, clean inside, and professional staff.
By anonymous | 9/21/2019
Excellent service and very fast.
By ALLEYCAT RAMIREZ | 4/28/2023
SERVICE AND PRICING ALWAY GREAT! A PLEASURE TO WORK WITH BRE AND MEL AS ALWAYS!