By Donna | 9/6/2019
I was nerves going in alone. But they are amazing got me in and out in a timely manner.
By Dave | 9/6/2019
I came at the end of the day and they were still passionate about getting my car in the shop and completed before closing. They were on target helping decide the right tires for my car and communicating with me throughout the entire process. Expertise was spot on for the alignment and tire installation. Great job!!
By Doug | 9/6/2019
Big O has been a great place since they opened in Loiusville. I've been buying all my tires and have had a lot of different mechanical problems taken care of. Adam has been really great to work with. He's knowable about about everything that's going on at his business and treats me and everyone I know that goes there with respect and is very courteous. I've dealt with other Big Os and they've all been good. Keep it up.
By anonymous | 9/6/2019
They were very helpful and worked with me. Cameron called to make sure everything went well.
By anonymous | 9/6/2019
My son's Honda Element had a tire that looked like it was losing air. The service folks at Big O saw a small metal shard causing the problem. They took care of it, filled the tire back up and had my son on his way in less than 15 minutes from walking in the door. Awesome! Thank you.
By Samantha | 9/6/2019
Big O was super helpful and we will being buying our next set of tires from you :)
By Jeremy | 9/6/2019
Adam and Phil were awesome! So helpful.
By Helen | 9/6/2019
They also got my wheelbarrow tire pumped up at no charge.
By Gilbert | 9/6/2019
Adam did a great job explaining the differences and trade-offs in choosing a winter tire. The courtesy shuttle driver Chi was indeed that! I had never been to Big O before and will recommend it wholeheartedly to others.
By Connie | 9/6/2019
I had returned to Big O for an oil leak problem and Adam and Nick investigated the source until the reason was resolved. I am pleased with the professional manner the complaint was handled and am confidant Big O Tire is an excellent business. My family have been customers there for many years and will continue to be.
By JC | 9/6/2019
After discovering I had a flat, I went to the Big O shop in Louisville on a Saturday. Although they were busy, the front desk service provider, Bree, was both friendly and got the car in for repair quickly. I was out of there in no time. It was a very good experience. I would not hesitate bringing my car back there for tire servicing.
By Karen Roza | 9/6/2019
I want to compliment Justin, who took great care of me when I brought my care in with a problem tire. He was very efficient, very polite, very pleasant. He couldn't have been more gracious and effective. Bravo
By Andrew | 9/6/2019
Adam is a great service writer
By anonymous | 9/6/2019
Fixed my flat for free and getting me some new snow tires!
By Nathan | 9/6/2019
Very honest, knowledgeable and professional, left with a hand shake. Later my car was finished and pick up was a snap. Thank you helping me with my tires and setting me up for the winter months to come.
By Jim | 9/6/2019
Very pleasant experience.
By Glenda | 9/6/2019
Very friendly and i love my new tires. Ill definitely be back.
By Richard | 9/6/2019
We were helped with a tire puncture promptly, efficiently and thoroughly! The tire was purchased through this Big O store and we greatly appreciated the service.
By Kim Cardinale | 9/6/2019
Adam Freeman greeted me as I walked into the shop. My tire was flat and he immediately wrote up a service ticket to be taken care of. I had 3 nails and was shown the damage to the tire. I ended up needing a new tire. Adam was very kind and helpful!
By anonymous | 9/6/2019
Louisville location is always helpful, polite and knowledgeable!

