By anonymous | 9/6/2019
No problems they have done a good job with my Nissan frontier
By Keke B | 1/3/2022
It was already a very stressful week wth the Marshal Fire, my bike being stolen, and losing my sons school to the fire. Then I hit my car into a curb with the new snow and I needed a new control arm and struts. They were so sweet and fixed everything so quickly!
By Elena | 9/6/2019
Adam is very helpful!
By Dan A | 12/31/2021
I love Adam and the big o team at Louisville location. Been going fir years.
By Porter B. | 9/6/2019
The team there we really great to work with. They knew what they were talking about and got my Jeep set up just in time for Christmas. Thanks!
By David L | 12/30/2021
Communication was clear and pricing was good. Ease of scheduling an appointment was nice. I scheduled an oil change, tire rotation, and wheel alignment. Didn't end up getting the wheel alignment due to a fire evacuation.
By Andrea | 9/6/2019
The person who checked me in was very helpful -my phone was taking forever to pull up the oil change coupon so he printed one out for me. When I picked up my car there were some areas of concern and the person helping me pulled up a diagram on Google and was easily able to explain the problem.
By Steve T | 12/15/2021
Good value. Good service. Friendly staff.
By Mikaela | 9/6/2019
Great experience - Adam was very knowledgeable and helped me find exactly what I was looking for within my price range.
By Peg J | 12/10/2021
Staff was very helpful and work was completed when promised.
By Kathy | 9/6/2019
I always have good service at the Louisville Big O. I've gone there for years because of the great service.
By G.p. | 12/9/2021
Very happy with the service.
By anonymous | 9/6/2019
Air leaking from tire. Fixed quickly with no charge.
By Tim Z | 11/30/2021
Efficient service by knowledgeable staff, at a fair price.
By Rhonda | 9/6/2019
Desk person was helpful, professional and personable- the team solved my tire problem quickly and efficiently... my response to Question #1 was 5 stars (not sure the field is working correctly)
By brant | 11/22/2021
The stsff st this location is top flight.
By anonymous | 9/6/2019
We have all our autos serviced there and they all have shoes from Big O Louisville. Adam is awesome and always steers us straight. The team there stands by their work. Tires, brakes, oil change, this is the place to go!
By Dani C | 11/15/2021
We were able to drop the car off on Sunday due to the key drop-box location, and then they had started working on it before I even called the next morning. The associate found the warranty information in the glovebox (the tires had been purchased at another Big O location) and applied it without me even being asked. Basically, this store is always quick, friendly and does their best to save us money. So glad they are within walking distance of me!
By Jerot | 9/6/2019
Our family was on vacation and we had a nail in tire and stopped to have fixed. They got us in immediately, fixed it and didnt want to charge us. The service tech was very personable, helpful and understanding. I could not have been more pleased and appreciative. Don't remember service techs name but he was a young man from Thorton.
By Phil C | 11/12/2021
Chris and Bre were wonderful to work with. They take care of their customers like family. They got me in and out super quickly!

