Big O Tires

David was very nice and professional.

Everything was quick and explained well

Went in for a tire rotation. They were finished in less than an hour

I liked the ease of scheduling through drop off and pick up. Quick service and friendly staff.

We have been a customer for over 25 years. That says more than anything on this form. Mike did a great job, got us in on very short notice and completed the necessary repairs expeditiously. This is what we have come to expect from you and your staff, and that's what we got.

I don’t see anything on the invoice about the road hazard and what is covered. I received no paperwork about the road hazard coverage

Outstanding service and professionalism. I don't go any where else for tires and tire service, except for motorcycle tires. Hopefully, BIG O tires starts specializing in motorcycle tires.

The young lady that helped me was friendly and professional. They did an inspection of the suspension system and did not charge me for that.

I have been working with Mr.Scott and Mr.David for the last 5 years. They both take good care of all my vehicles. Recently Cameron helped on oil change. He seems to be good too.

Brett,was very professional and made me feel confident that he knew the tires I purchased was not only a good deal but also a good match for my truck. He took the extra time to inform me of all the advantages of going with the Big O Big foot IIAT tires. Very friendly efficient and informative. He did a great sales job without making me feel I got “sold”. I can only assume my glowing review is one of many.

Treated very well. Scott helped me get my father-in-law's car ready for a long trip after having not driven the car for a long time. He was very complete in his inspection, provided options and got the required work done quickly. We are very happy with the fixes and new tires. Thanks again.

Our service writer, Gary, was fantastic! He provided specific details, prices, availability of the items we needed to enable us to make a decision to move forward. Gary's communication from start to finish was top notch. As a business person I always appreciate this level of service! Kudos to Gary and this shop!

The part above mentioning about the greeting is null as I walked into the place so I could not be greeted by my car. That would mean someone would always have to walk outside to anyone who just pulls up. So I think that question needs reworking. I wasn't offered a free alignment check because I went there to get an additional vehicle on a long term alignment plan. The offering of the credit card application was not necessary as the applications are all over the place and most people there are there for service, not to be given a sales pitch about something they have not brought up on their own. Now, I refuse to really say what should be said about this particular shop as I just spent a good half hour wording a long comment on Yelp about it. So I will just that every "5" star rating I have read here, I agree with. I will just add what I have not read looking over them quickly. If you do not need work, you are told so!! I am familiar with such places, chains in particular. If you bring a vehicle in wanting a particular job done, you will get it even if you do not need it or worse, you might be told it was done when it was not since everything was in very good condition to begin with. This place refused to do a job I said I wanted because someone had done it themselves prior to my arrival. Others I have met who have come here have told me the same thing, about the honesty, a rare aptitude. One example about a mechanic shop I went to a year ago was that I went in two weeks before the job and asked to have an inline fuel filter changed that is right under the hood in plain view. I was given what was suppose to be a total price as I clarified I was on a budget. Instead, the ten minute job was charged an additional 20% with the excuse that there were shop fees and I was not given the tax previously. This Big O is known never to do such a thing just for doing it. Next, on that same service, the small change came out to be 11 cents. Yes, I said eleven cents. Well, the manager of the place insisted that the 11 cents be paid even after I mentioned about the over charging. This Big O has even when making a joke to them, refused to take the small change from me even though I was fully willing to pay them. So, I have nothing to say about this shop on Fillmore. They speak for themselves in what and how they treat their customers. Other Big O's? It is not what you know, but who you know. I know these people are the best! J.A. July 17, 2019/Wed

Knowledge, friendly agent, no pressure

Great staff, friendly service

Very professional. And frendly

David & Scott are great

They were helpful and knowledgeable.

I went to Big O tires on Filmore Street in Colorado Springs needing a set of 4 fires. About a year ago I had purchased a set for my son and was greeted with the same friendly knowledgeable employees. I came in late in the day and they had no problem with helping me to find the best tire at the best deal. I was in and out in less than an hour. I am very pleased with my purchase and very satisfied with the service. I would recommend Big O to anyone. ( I was not however offered a free alignment )

Excellent Customer service, management is focused on detail.