Big O Tires

Gary has always been so helpful! He acknowledged me right away because there was a guy he was helping out before me. He was very thorough and explained to me what was wrong and what needs to be done with my vehicle. The shop also have a fresh coffee and bottled water to offer customers. I don't want to throw "PEPBOYS" or other similar places under the bus, but those shop doesn't have what Big O' Tires has, to make their customer always feel welcome and honest opinions!

there very nice and know thier stuff

Great customer service. The attendant was very friendly and knowledgeable. I will definitely recommend this store to all my friends and family.

Excellent friendly service, great prices .

Always is great service at the West Covina mall they take care my car

Great service and job on tune up. Very competitive pricing.

Exceptional friendly service, good attitude and demeanor, clean store, friendly store.

Truly really great service

I keep coming here and I keep getting amazing service. Thank you Gary and Cesar!

Fast and reliable service.

Vary goodWorks where vary nice and helpful

Sal was very helpful and friendly.

The service was great and I definitely will have my car serviced there for now on

Gary did a great job of checking me in. Explained everything clearly and communicated with me throughout my visit. He was also very adaptable to my changing needs.

I came here in attempt to claim the warranty on some tires I had purchased at a car dealer. Initially, I was told that I had return to the dealer since I had purchased them there, but Gary the manager was there as I explained my tale and he took the time to hear me out and offered to call the manufacturer to see what he could do. After reviewing all my service documents and original receipt he said he'd take care of it. Wow! I was seriously impressed. I went in expecting to be denied just as the dealer had instead I had got complete service and an explanation. I had the tires replaced the next day. I can't recommend this location enough! Gary is a consumate professional. Now that my car warranty is up I intend to visit this location for my all my service needs even if it's a 13-mile drive. Thank you!

Friendly service, good communication, everything done in a timely manner, very transparent with what they were doing and what the services cost

I went in to take care of a warranty issue with my tires. I didn't even purchase them there but they took care of me. Gary, the manager, did an excellent job. The entire staff was very professional and courteous. I would highly recommend them!

the service tech that worked on my car did an excellent job i recommend him for a bonus or employee of the month

I have a 2014 Honda CRV and the prices that I got from 3 other oil change companies were outrageous. I went into your store, the prices were fair, all the people were very nice and fast.

Good customer service. Appreciate the urgency.