Big O Tires

490 ratings
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Location

501 South Vincent,
West Covina, CA 91790

Pronie

By Pronie | 9/6/2019

Overall I'm satisfied with the service it could have been better if you have vending machine for snacks and drinks. I will surely recommend your establishment with my friends

Brenda

By Brenda | 9/6/2019

Thank you for your assistance in checking my vehicle! I was quite nervous when my Oil Change light came on and low was flashing..."�"�"�"� A quick check by the staff in your facility and a turn of the dial back to AWD made things all better. We (My sisters and our children) returned home safely. Thank you , God Bless you

Mary Briseno

By Mary Briseno | 9/6/2019

The customer service guy was very professional. I was very satisfied with the service and price.

Alex

By Alex | 9/6/2019

This will be my 3rd visit in 3 days they cannot get my alignment correct and could not shut off tire pressure sensor light I was told there was something wrong with my truck all it needed was 10 more pounds of air I had to inflate the tires myself at home after purchasing A full set of tires For my truck

Remedios

By Remedios | 9/6/2019

The staff were friendly and helpful. I would recommend your store to my family and friends

Edward

By Edward | 9/6/2019

Karla provided excellent customer service. Although the vehicle service was good, Karla is the reason Big O gets my business from now on.

Imeh

By Imeh | 9/6/2019

The store was quite cold as the heater was off making a bit uncomfortable to me. I was handled professionally

Victor

By Victor | 9/6/2019

The best Big O Tire locations I've been to.

Ray

By Ray | 9/6/2019

So far so good. Happy w the service and happy with the prices.. doing a good job keep it up.

Karla

By Karla | 9/6/2019

Fast and friendly service

Zen

By Zen | 9/6/2019

I made an appointment for oil change and was there on time at 12 noon. They were busy and was told that there are about 4 people ahead of me so it will be two and a half hours wait. They are very courteous staff and I feel good going to this store. Well mannered staff. I had free coffee and donuts. I spend time shopping next door then came back just before 2 pm and my car was ready at exactly 2:15 pm I was able to go home and get ready to work at 3 pm. It was nerve wracking to cut it so close of being late for work. I think they could improve about the wait time to be shorter especially if I have an appointment made day before. But they did deliver their promise on time.

Elizabeth Solis

By Elizabeth Solis | 9/6/2019

Gary assisted me with all my questions and concerns. i got 4 new tires and an alignment

William

By William | 9/6/2019

The Staff are all professionals

Carmen

By Carmen | 9/6/2019

The young lady that helped me I believe her name was Karla she was amazing great customer service with a smile. Gary was amazing as well I was low on windshield washer fluid and he filled that up for me, I went in for my second oil change and was in and out in no time. AMAZING SERVICE!!!!!

Juan

By Juan | 9/6/2019

When in for a differential service on my 1999 Infinity. After leaving my vehicle there for some time, I was told they would be unable to do the work due to lack of expertise. I was not upset and appreciated Gerry's honesty. I have more vehicles that will need services in the future and will continue to bring them to Gerry

Norma

By Norma | 9/6/2019

Very pleased with the service. Employees were very nice, knowledgeable, professional and accommodating.

Kathy

By Kathy | 9/6/2019

One of my new tires was over-inflated to 41psi, it should have been at 36

Omar

By Omar | 9/6/2019

Went in for a patch up in my tire. Had a nail/screw in it. Great customer service by the gentleman in the front desk.

Al

By Al | 9/6/2019

Worker on my vehicle was talking to others, not working on vehicle. One of the workers had to say something to the worker on my vehicle to stop talking and service my vehicle. Gary in the front office was great

Alonzo

By Alonzo | 9/6/2019

Gary and Cesar, are very knowledgeable salespersons who answered every question asked. I will highly recommend Bog O Tires. It was a pleasure doing business with you.