By Femi | 9/26/2019
The guys at the reception were absolutely knowledgeable and welcoming. They are just the best. They made sure my car was fixed fast! What an awesome team!
By Jodim80 | 7/29/2020
Great customer service. Friendly staff
By Bill | 9/23/2019
Excellent service for a reasonable price. Thorough diagnosis and explanation of the problem and a recommended fix.
By Rich P | 7/13/2020
Quick, professional service
By Steve Gurneal | 9/19/2019
Thank You big 0 family always do a good job
By Sara E | 7/11/2020
Everyone was nice, knowledgeable and fast.
By David | 9/13/2019
Brandon and Jesse and the team always take care of me... Thanks Guys Saved me again!
By MR-NY | 7/11/2020
Hey , I have to tell that Saxon is an excellent manager and he's knowledgable and always patient with me. A few months back, I waited for the control arms to be done with an alignment and then I called Saxon back the next day to tell him that the car was pulling to the right, he said come right over, he swapped the rear with the front tires and the problem was mostly gone, most likely it was one of those tires 2 yrs and 11 months okd with separation (on the tire protection plan) that Saxon had already pointed out the month before that had to be replaced, so that was the very last service with a new Sumitomo tire. Great job Saxon!
By Helen | 9/13/2019
Great customer service was always kept informed of the progress big o will always have my business
By LC4short | 7/9/2020
They got my tires installed and front end aligned in a timely manor. A week latter I had a problem. They took care of it at no charge.
By Bruce Levin | 9/11/2019
I'm establishing a relationship
By anonymous | 6/25/2020
Service was excellent, receptive staff communication when vehicle was dropped off was more than adequate.
By anonymous | 9/6/2019
I brought my wife's car in due to a weird sound from the area at the tailpipe.Come tofind out, the exhaust pipe had broken off at the flange on the muffler.They said they didn't have the equipment to fix it, but suggested a few nearby places.Also, I brought my truck in to have them check the brakes.They said they were noisy and were due for a pad change, but could wait at the next oil change
By Anonymous | 6/24/2020
Courteous and well informed staff.
By Eric | 9/6/2019
Great job guys
By Eric | 6/23/2020
Good job
By Joleen | 9/6/2019
I have an 87 e250 Econoline Ford Van and whom ever you get the parts from sent the wrong ones or only half of them. I spent 8hrs waiting for brakes to be done. Shawn and the mechanic did everything to make me comfortable and informed.
By Philip M | 6/20/2020
I’ve been a Big O customer at this location for years, they are very consistent
By Us | 9/6/2019
Our employee was very pleased with customer service and speed of repairing company vehicle. Thank you.
By Justus3 | 6/20/2020
Friendly staff