By Christine | 10/11/2019
The staff at this location are extremely helpful and professional. They changed the oil in my car and made recommendations for replacement tires based upon different price points. I would highly recommend Big O Tires.
By Maddie F | 7/10/2023
The gentleman helping me was friendly, knowledgeable and helpful
By Brett | 10/9/2019
First class experience. Thank you!
By JULIE C | 7/7/2023
George,Scott and the team are great.We will not go anywhere else.We are long time customers and are highly satisfied every visit
By Brian | 10/7/2019
Juan was very friendly, courteous and kind. He was prompt in attending to my repair needs, and did everything he said that he would do. I deeply appreciate his honesty and genuine customer care. I will be a customer again and I'll be sure to spread the word about the excellent service at Big O Tires, in Aliso Viejo. I am a very satisfied customer. Brian Anderson
By Bob M | 7/1/2023
Quick friendly service.
By Vern | 10/7/2019
Prompt and courteous service
By Richard Y | 6/16/2023
I love how quickly they were able to provide me service
By Cara | 10/7/2019
They got me right in. They explained that I needed a new tire due to a bent 3-inch nail & couldn't just repair it. They didn't try to upsell me. They were also courteous to my young kids.
By JeffL | 6/11/2023
Corey, the gentleman at the location was excellent. As I waited for my servicing of the car, I listened how he honestly and thoroughly explained service and prices and times with everyone. He was outstanding in handling all customers. Excellent customer service!
By Yuki Nishijima | 10/4/2019
The store at Aliso Creek Rd., Aliso Viejo, CA has been my trustful service station almost 30 years. Mr. Juan Lopez, Manager, is very friendly and knowledgeable all services which I need. I can trust him and outcome of repair works.
By Jimmy W. | 5/28/2023
Vehicle was taken in immediately and service was done quickly and efficiently. Corey, at the front desk, was professional and informative. Good experience all around.
By Pangan | 10/2/2019
Good job this time. Great possibility I will be back next time.
By Watdahek | 5/27/2023
Parts ordered and arrived on-time. Only a couple of hours and I received a call to pick up.
By Kimi | 9/30/2019
I can always rely on an honest diagnosis
By Jean T. | 5/22/2023
Friendly, courteous and efficient service
By Terri | 9/30/2019
I had gotten a flat tire at work and I had to get a new tire, it was a saturday which is a super busy day. They got me in and out in an hour, they were able to squeeze me in so I could get to work on time. They also checked to see if the tire was fixable before putting on a new tire. Everyone was super friendly, and made me feel like they really cared. I will come back for all of my auto needs.
By Excellent | 5/19/2023
Great customer service
By Steve | 9/27/2019
First time to BIG "O", great service, friendly staff. Juan was very professional in handling the transaction. He works the front office, but answered all my questions about repair issues. I had extensive work done, and the mechanic was flawless and honest. Prices are very reasonable. Thanks!
By Michael Bowen | 5/17/2023
The manager George Relock was very helpful, respectful and very friendly and polite. He went out of his way to help my wife and I. He deserves a great praise because he went beyond his call of duty.