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By Lucia | 1/23/2020
I was there for nail in my tire.
By Amir Z | 12/21/2023
They explained the problem and suggested the solution
By Deb T. | 1/20/2020
As always, kudos to Juan and the Big O team for quality service maintenance executed in a friendly, efficient, and timely manner. I am always pleased with their service and the fact that they manage time frames for those of us that wait in the lounge. It's much appreciated!
By LauraT | 12/17/2023
Todd, the agent that assisted me, was friendly, knowledgeable and efficient. Service was completed ahead of schedule.
By Monica | 1/20/2020
I was told at the smog check place that I needed brakes. The next week I took it Juan and his guys to check it out and I wasn't surprised when Juan said my breaks were just fine. Once again Juan and his guys saved me from paying for brakes I didn't need. I will always go there to see Juan because I can trust him. Thank you!!
By Benthovens5th | 12/13/2023
They were friendly, toward me and each other.
By Steven | 1/20/2020
Excellent service as always - I've been going to this facility since the 1990s! In addition to performing the specific services I request, the crew always checks other things as a matter of course (fluid levels, tire pressure, etc.).
By Silver BMW X5 | 12/7/2023
Awesome staff at Aliso Viejo location. Highly recommend them. Will be back for sure.
By Casey | 1/15/2020
Juan always take great care of us
By Explorer | 11/29/2023
The team at this Big O fully communicates all the issues and the technician and mechanics are 2nd to none.
By Kim | 1/15/2020
Super friendly staff!
By Anonymous | 11/19/2023
Always the best at this location...great team
By Gary | 1/7/2020
All completed as expected
By DaniR | 11/18/2023
From start to finish it was so simple. Once I arrived everyone was so nice and knowledgeable which put me at ease right away. I am so thankful.
By Dianne | 12/23/2019
As long as Juan is there I will continue too come.
By Deena R | 11/15/2023
The few times I’ve been been in this Big O, George has helped me and is a pleasure to work with! He’s personable, explains everything and helpful. I met Corey this visit and he was equally helpful!
By Paul | 12/16/2019
Juan and his crew take care of you with expert service and great attitudes...love the team at this store!
By Jeff G | 11/9/2023
Been dealing with George for years. Always very helpful and professional
By Braden | 12/11/2019
These guys are great
By FRr | 11/6/2023
Staff is amazing especially George
