By Christopher | 9/6/2019
Great job by the employees at the Tustin store. They fit me in so I was done in 15 minutes..
By JGonzalez88 | 1/10/2022
Always nice to come in and have all my vehicle needs by team member Juan. My vehicle needed a wheel alignment after a bump on the road and he had his tech work on my vehicle. The tech Jimmy did an excellent job and my car is driving like new. Happy to have found an excellent team at this location. Highly recommend their services.
By David Bangston | 9/6/2019
Roger was super friendly and informative. Great price on four new tires. No waiting. Costco said it would take a week and a half to get an appointment and they were more expensive than Big O. Big O took me right away. I've loved these guys for years.
By Davey | 1/6/2022
Quick device
By anonymous | 9/6/2019
The technician who replaced my radiator cooling fan was quick and thoroughj. Car is running great.
By Anonymous | 12/31/2021
un trato muy bueno
By anonymous | 9/6/2019
I used them last week for my maintenance service and I am very happy! Tustin Big O team is excellent.
By James Douglas A. | 12/30/2021
Friendly, well trained professional service personnel! For all they had to do verses how busy they were it was an outstanding & pleasant experience. Great job!!!
By Joseph | 9/6/2019
Service has always been great
By Brittany T. | 12/30/2021
Corey helped me check in and was beyond amazing in ensuring that my vehicle's needs are met. He was so friendly and made sure I was handled with care even though he was extremely busy. Will 100% be coming back here for their great reliable service!!
By Joe | 9/6/2019
Junior, Joshua, and Dwayne met all my needs in a timely manner.
By Cornelio | 12/29/2021
Overall experience at the Tustin site was hands down excellent experience . The crew that I dealt with Cory & Juan were both an exceptional employees and I would recommend everyone shopping for tires service to give them a chance.
By anonymous | 9/6/2019
Got 4 new tires recently-plus brakes-also got my boss to use Big O for service on his car
By Jewels | 12/29/2021
I had a "tire emergency" and needed to replace/repair a tire that had a nail in it. I was able to come in immediately, get an estimate on my replacement, and get my car within 3 hours. Two minor issues: 1. The staff who was supposed to call me dialed the wrong number and I had to call 2 hrs later to see if my car was done. It wasn't a big deal, but you asked! 2. The staff in the office should really be wearing masks behind the counter, and ask all patrons to wear masks. We are still in this pandemic, after all. Thanks. Final note: The office staff helping me (Juan) was very friendly and helpful!
By Suse | 9/6/2019
Friendly, very helpful and car was ready when promised
By Bernabe campos 89 | 12/28/2021
Juan Chanelo was amazing at explaining everything and was very courteous.just super amazing person
By Fernando | 9/6/2019
The manager, assistant manager and the staff are friendly and they know about the repairs.
By Don, Tustin | 12/27/2021
Great service, friendly staff, good location.
By Joe | 9/6/2019
Junior & Joshua were very in tune with my needs. Both gave excellent customer service. They gave me the exact times for service on my vehicles.
By Captain23 | 12/24/2021
Car was towed there for a flat tire and we didn’t have the key lock. Juan was so exceptional and even willing to stay late if needed. Car fixed by 7:30 next morning for $40

