By anonymous | 9/6/2019
Ive brought my car to Big O Tires twice and each time I received great service for a great price. I highly recommend them.
By KC | 2/27/2022
When I came one I was stressed! I had a flat tire on the freeway on a Sunday. Most all tire shops are closed on Sundays, not Big O. Rashonda the cashier was very friendly and helpful. She is an asset to your business. I was in and out in less than an hour. Great job everyone! Much appreciated.
By Nicolas | 9/6/2019
Great store, great manager, thank you
By Missy | 2/27/2022
They are Fabulous
By Nick | 9/6/2019
Car in and out same day. No up-selling. Good experience.
By Francisco R. | 2/27/2022
Everything was explained correctly and the entire process was done in a timely manner. The staff were very professional and my car was in great condition once the service was complete.
By anonymous | 9/6/2019
I was deeply concerned about my under carriage, suspensions, and condition of a couple of tires because running over a curb caused a the right front tire to blow out.After a careful inspection by a couple of the techs, replacing all four tires, keeping the best of the old tires as the new spare, a complete wheel alignment, the car a declared in good condition.The tech performing the wheel alignment was very courteous and considerate about my worries.Yes, I paid a monetary value for the work, but was insured that my car was still safe for transporting my family.I had the oil change service at the same time and the tech performing that service was also thorough and courteous.Both Service Managers assisting insured that the techs performing the service was aware of the condition causing my misfortune.Thank you, Big O.
By DianaO | 2/24/2022
Myself ,family and my business have been a customer at Big O in Tustin ( First st location ) for several years . I want to compliment your Managers and staff on their upmost professionalism along with the confidence that the work that is performed on our vehicles are always completed as agreed and give myself and family a sense of security knowing are vehicles are safe to drive and operate .
By Curt | 9/6/2019
I got same day service on a Saturday morning, 4 new hard to come by low profile tires, I took an Uber home and got the call to pick up my car as expected right on time. a flawless transaction with no hassles and they even spotted an error in my engine that will need attention in the future and I will probably have Big O Tires take car of it for me as wel, they do MORE than just tires guys!. Thanks Big O Tires!
By Dani T | 2/17/2022
The manager Jose greeted me and was happy to explain the cost and expectation of how quickly my car would be ready. GREAT service overall!
By Joe Dunn | 9/6/2019
Great customer service
By Ed K | 2/14/2022
I am a long time customer and will remain a customer as long as I receive the service that is provided by this location.
By anonymous | 9/6/2019
David Karaiskos was caring, considerate, informative, a great listener and answered questions with tremendous knowledge and wisdom. Thank you from the bottom of my heart! Customers appreciate fantastic service and will return. Great work ethic. Major asset to Big O Tires!
By Mary M | 2/13/2022
I was greeted as soon as I walked in and the person at the front desk was very kind and helpful. She told me about what deals were going on, let me know what was the best price for the tires I needed and I got my car back way quicker than most other places.
By Kathleen | 9/6/2019
I always take my car to Big O Tustin! The staff is phenomenal and so hardworking. they don't attempt to up-sell me and their prices are fair!
By Islandbreed | 2/11/2022
Great customer service and great prices
By Jim | 9/6/2019
Joshua & Jorge were very helpful!! Great service!!
By G B | 2/7/2022
The work and materials I needed were available in a very timely manner and the options for the scope of work were clearly outlined in a clear manner ahead of time. When I showed up for my timelyl appt, the facility was ready to perform my work and it was done in a time much quicker than I expected
By Kwesi | 9/6/2019
All the team are very nice and respectful.
By Peter O'Donnell | 1/31/2022
Mishonda Kruis wad extremely courteous and professional. She was very thorough in explaining everything and took care of the credit process. The entire process was very smooth.

