
By Mike | 3/15/2020
Was quick & very accommodating.

By Anonymous | 9/15/2024
Last minute appointment was booked with ease. The person at the front desk was on point. Did not offer any unnecessary add-ons. The price was explained clearly. Small waiting area but it was neat.

By Armando Alas | 3/11/2020
Lashinda (sp?) was so incredibly helpful and welcoming. I will use Big O as my neighborhood repair center.

By Tron | 9/1/2024
I was a walk-in and needed my tire patched. They were able to accommodate me and get it done on a weekend. Thank you

By Guillermo | 3/10/2020
Great service Thank you

By Michael of Tustin | 8/24/2024
Juan, the manager is a great guy to deal with and professional.

By Greg | 3/7/2020
Very professional and easy

By F. Ahsoon | 8/17/2024
Juan was great! He explained work to be done and completion time frame. Very happy with overall experience.

By Melissa | 3/2/2020
Great service! Friend

By Rose | 8/17/2024
Great customer service from Juan. Very helpful staff.

By Jason | 3/1/2020
Appreciated being immediately accommodated.

By Richard H | 8/15/2024
Every time I go in for whatever it might be the staff is very nice and friendly, especially Juan Chanelo and I think his name is Gabriel Jessus. I am not a fan of the prices I get charged but it is what it is. Once again clean, nice staff. Keep up the good work.

By Sarah | 2/26/2020
I took my car in to get all four tires replaced and have the alignment done. I made the appointment the night before and was able to select the tires I wanted so I knew roughly what my bill was going to be. When I arrived I was told that they didn't have the tires in the store but they sent out someone to their warehouse to pick them up for me. I had my two kids ages 3 and 18 months with me so we walked around to the many shops and eateries while we waited. We even walked to the library for their storytime. If you have to bring your kids, this is the place to go. We came back a little over 2 hours later and it still wasn't done. We waited another 20ish minutes and finally were ready to go. I'm understanding that a job like this takes a long time plus they didn't even have my requested tires in stock so although I was stressed out with the kids in the small office, I wasn't upset. Plus the manager knocked some money off the bill to account for the extra wait time. All in all a great experience for it being not the most appealing errand to run!

By Anonymous | 8/10/2024
Staff was very knowledgeable and friendly. Found a problem with my rear shocks. Got a good deal!

By Mark | 2/21/2020
I dropped my truck off at 8am in the morning to get an oil change and tire rotated. I was asked if I wanted to wait for the vehicle and told them no, and that I would be back at noon to pick the vehicle up. I returned at 1pm and the vehicle was not done, thus 4 stars instead of 5.

By DT | 8/6/2024
the manager was very nice , and he told me ask toyota first if i had warranty before selling me a tire , since my car is new

By Kwesi | 2/18/2020
Great staff and management is like a home to me.

By Anonymous | 7/21/2024
Staff friendly and professional. Alignment was fixed nicely and quickly.

By Charles | 2/17/2020
They did a nice job and we're ready to start installing my new tires when I arrived at the appointed time. It only took an hour for the tires and alignment! Very happy with the prices as well. This is my new go-to place

By James Cardenas | 7/12/2024
Juan Chanelo was professional and precise. No hidden fees or services. I've been confiding in him with my most recent vehicle purchase and getting maintenance at Big O Tires because of his consistency on fixing my problems. Thank you.