Big O Tires

1033 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

131 E First St,
Tustin, CA 92780

Mike

By Mike | 3/15/2020

Was quick & very accommodating.

Anonymous

By Anonymous | 9/15/2024

Last minute appointment was booked with ease. The person at the front desk was on point. Did not offer any unnecessary add-ons. The price was explained clearly. Small waiting area but it was neat.

Armando Alas

By Armando Alas | 3/11/2020

Lashinda (sp?) was so incredibly helpful and welcoming. I will use Big O as my neighborhood repair center.

Tron

By Tron | 9/1/2024

I was a walk-in and needed my tire patched. They were able to accommodate me and get it done on a weekend. Thank you

Guillermo

By Guillermo | 3/10/2020

Great service Thank you

Michael of Tustin

By Michael of Tustin | 8/24/2024

Juan, the manager is a great guy to deal with and professional.

Greg

By Greg | 3/7/2020

Very professional and easy

F. Ahsoon

By F. Ahsoon | 8/17/2024

Juan was great! He explained work to be done and completion time frame. Very happy with overall experience.

Melissa

By Melissa | 3/2/2020

Great service! Friend

Rose

By Rose | 8/17/2024

Great customer service from Juan. Very helpful staff.

Jason

By Jason | 3/1/2020

Appreciated being immediately accommodated.

Richard H

By Richard H | 8/15/2024

Every time I go in for whatever it might be the staff is very nice and friendly, especially Juan Chanelo and I think his name is Gabriel Jessus. I am not a fan of the prices I get charged but it is what it is. Once again clean, nice staff. Keep up the good work.

Sarah

By Sarah | 2/26/2020

I took my car in to get all four tires replaced and have the alignment done. I made the appointment the night before and was able to select the tires I wanted so I knew roughly what my bill was going to be. When I arrived I was told that they didn't have the tires in the store but they sent out someone to their warehouse to pick them up for me. I had my two kids ages 3 and 18 months with me so we walked around to the many shops and eateries while we waited. We even walked to the library for their storytime. If you have to bring your kids, this is the place to go. We came back a little over 2 hours later and it still wasn't done. We waited another 20ish minutes and finally were ready to go. I'm understanding that a job like this takes a long time plus they didn't even have my requested tires in stock so although I was stressed out with the kids in the small office, I wasn't upset. Plus the manager knocked some money off the bill to account for the extra wait time. All in all a great experience for it being not the most appealing errand to run!

Anonymous

By Anonymous | 8/10/2024

Staff was very knowledgeable and friendly. Found a problem with my rear shocks. Got a good deal!

Mark

By Mark | 2/21/2020

I dropped my truck off at 8am in the morning to get an oil change and tire rotated. I was asked if I wanted to wait for the vehicle and told them no, and that I would be back at noon to pick the vehicle up. I returned at 1pm and the vehicle was not done, thus 4 stars instead of 5.

DT

By DT | 8/6/2024

the manager was very nice , and he told me ask toyota first if i had warranty before selling me a tire , since my car is new

Kwesi

By Kwesi | 2/18/2020

Great staff and management is like a home to me.

Anonymous

By Anonymous | 7/21/2024

Staff friendly and professional. Alignment was fixed nicely and quickly.

Charles

By Charles | 2/17/2020

They did a nice job and we're ready to start installing my new tires when I arrived at the appointed time. It only took an hour for the tires and alignment! Very happy with the prices as well. This is my new go-to place

James Cardenas

By James Cardenas | 7/12/2024

Juan Chanelo was professional and precise. No hidden fees or services. I've been confiding in him with my most recent vehicle purchase and getting maintenance at Big O Tires because of his consistency on fixing my problems. Thank you.