By anonymous | 1/24/2020
very good service with courteous staff. very reasonable cost compared to getting it done at MB dealer...which charges an arm and a leg for simple service.
By Mark | 2/27/2024
Your manager was personal and made some strategic decisions to keep my business. He is very smart and you should reward his leadership.
By anonymous | 12/1/2019
Always quality work and value
By Susan T. | 2/24/2024
Peace of mind. I know they're gonna take care of my car, and me. They always do a great job with my 10 yr old "baby" Yaris
By anonymous | 10/11/2019
The service supposed to be already covered because I bought the tires, and they checked the he car also. That gives me confidence for their good responsibility
By Kc | 2/13/2024
Because of the customer service
By anonymous | 10/8/2019
Wonderful service! Very accommodating and responsive. The staff at the Brea location should teach the staff at the Yorba Linda location how to be professional and helpful.
By JM | 2/3/2024
Exceptional service Shortest wait ever!!!
By anonymous | 8/26/2019
I had an excellent experience at Big O tires. They were very thorough in trying to determine the problem with my car. I was treated with extreme courtesy, very friendly and helpful.
By Anonymous | 1/30/2024
excellent experience
By anonymous | 4/19/2019
Awesome customer service. Made an appt. got in they called with updates. Wonderful plade
By Sean M | 1/29/2024
I went to the place where I purchased the tires for the tire repair and was told that that it was near the end of the day and they couldn't take anymore cars. I then brought the vehicle to Big O and was told that they could accomodate me. I would have to wait, but that was fine since there was about an hour left until closing time.
By anonymous | 1/5/2019
Long wait but service completed was outstanding sad always!
By Pleased customer | 1/27/2024
The experience gave me a sense of relief
By anonymous | 10/6/2018
The staff are very friendly and professional
By Susan T. | 1/26/2024
I came in with a nail, & a flat, and they took care of everything. Very easy here.
By anonymous | 9/15/2018
Big O Tires in Brea is always outstanding in every way!
By Doug S. | 12/30/2023
Good visit, came in for happy car special with alignment check. Tech discovered I had a cross threaded lug nut - I was showed the problem and given a choice not to rotate or let them break off the nut and stud and it would be replaced for $56 - everything was finished and Kevin then checked alignment and adjusted as necessary since I was within one year from last alignment so all good - was quoted I think $52 all in for happy car special and $56 for stud replace and total bill was $118 including all the disposal fees, taxes, taxes on the taxes and Governor hair gel fee. All in all a good visit and while I was sitting there a woman came in and her air in tires was adjusted no charge and another guy thought he had a tire leak but Tech put the tire in water and could not find a problem so he was sent on his way no charge. That's nice to see while in the waiting room. So keep the coupons coming, life is expensive these days everything helps!
By anonymous | 2/24/2018
Great service all around with outstanding technicans
By retired in Brea | 12/29/2023
time to get car in shop and repair flat tire was decent.