By Susan B. | 11/11/2022
I made an appointment over the phone and when I arrived the personnel at the desk knew who I was and why I was there. They also helped me determine what other service I needed or might ask for. Very helpful.
By Jessica | 11/7/2022
Great communication and friendly associates!
By Corey E. | 11/1/2022
Great job. Satisfied customer
By Ed C | 10/28/2022
Israel sold me more so than the product. He helped me find the right product for what I needed. He also explained fully. Never tried to up sell me.
By Ed D. | 10/22/2022
Problem with tire valves was diagnosed and explained to me and taken care of quickly and with little cost. I had to have a lug stud replaced and was charged more than fairly. Esther helped me in a friendly manner and guy who worked on my car explained everything that he would do and what he did when job complete. Great experience.
By Sam D | 10/19/2022
The employees at this location were friendly and explained everything clearly. The service was done in the time frame that they had told me. I was very satisfied with the service and will be bringing my cars here from now on.
By T123456 | 10/18/2022
I was quick and easy doing it online and then the sales person called me to wrap up some stuff and I was able to get in on the next day
By Jeff L | 9/19/2022
Melissa, Service Writer, and the technicians give me a sense of honesty that instills trust as your customer. Nicest people I have met in your industry. Thank you and the team at Big O in Morgan HIll, CA.
By Butterfly | 8/29/2022
I wanted to check my tires because I was going on a road trip. Israel greeted me when I arrived and was so nice. He was so knowledgeable and explained in detail, a problem with my car pulling to the right, that I thought was the alignment and it turned out to be something else. He had the read out and took the time to explain in detail what was wrong and gave me a written estimate. He assured me my car was safe to drive on my road trip. Israel is a great asset to Big O Tires. Thank you
By dannyboy | 8/17/2022
Service was a free alignment check coupon. Was performed immediately upon arrival and completed in 30 minutes. Complete printout of results and all questions answered knowledgeably.