
By Michael | 9/6/2019
I didn't have an appointment but they said I was able to get in, then greatest service rep said what do you need? Shanna was happy and having a great time helping me out. She gets 10 stars out of five

By anonymous | 9/6/2019
Great, this is the only place I use for all my tire needs (and I own 5 cars). Been coming here for at least 8 years, they are great!

By Eric | 9/6/2019
Prices have gone up more than what's comfortable for me.

By anonymous | 9/6/2019
Friendly, knowledgeable staff. I go there frequently. Nice that they know me by name!

By David | 9/6/2019
Good price and good service.

By Chad Schindler | 9/6/2019
Awesome experience, with knowledgeable staff. I felt welcomed and comfortable. Thank you big o.

By Becky | 9/6/2019
The young lady that waited on me was professional and knows her stuff.

By Ken | 9/6/2019
The store started work on my car almost immediately, finished about 3 hours quicker than I thought it would take, cheaper than what I expected, and the employees were friendly! They are great!

By Eric | 9/6/2019
Love the new pricing for changing out snow tires!

By John | 9/6/2019
The Sonora Big O installed a custom lift kit from Icon Vehicle Dynamics. Big O did an excellent job!

By Mark | 9/6/2019
New ownership has reset the bar on this store. Much better now and will use them for all my tire related needs. Top notch service.

By Kerry Dickey | 9/6/2019
I was impressed how quickly my car was looked at without an appointment and so friendly service. I felt the price was reasonable and service excellent

By Tyler | 9/6/2019
Greg does amazing work and I appreciate his attention to detail! The owner of the Sonora Big O is also very helpful and provided excellent customer service. Shana is awesome as well!! I will continue to bring my vehicles to big O due to the team in Sonora, ca. Thank you guys

By Gail | 9/6/2019
I was so impressed by the staff. I felt as though it wasn't about making money for the company; it was about honesty and making sure the customer was safe when they drove away. I will be back.

By Linda | 9/6/2019
nice friendly people

By Nancy | 9/6/2019
Friendly, knowledgeable staff.

By Martin | 9/6/2019
Friendly and efficient staff. In previous visits, I had been advised of status of tires, brakes, general check list. That didn't happen and no more windshield sticker reminders. I missed that protocol on this visit, but good visit nevertheless.

By anonymous | 9/6/2019
It is very pleasant whenever I go to the Sonora Big O. I love that they recognize me when I take my vehicle in

By Laurel | 9/6/2019
Love my big O store and the staff...always very helpful and friendly. They always,remember my car and my name.

By Mary | 9/6/2019
Went to Sonora Big O because thought car needed an alignment. There was a bit of a wait but employees were very cordial and immediately explained the possible delay. Because of their communication we had no problem with the wait. As it turned out, we didn't need an alignment. It was a pleasant experience.