By Serena | 9/6/2019
I brought my car in for a problem and they fixed the problem, they also offered some other fixes that were obvious and needed. I left very happy, I felt that my car was safer then when I arrived.
By Jasmine A | 7/30/2021
I got my tires at the cameron park store not knowing they didn’t tell me about tire coverage and they were super rude. So I went to the Placerville store and what a difference in customer service. They were super polite and helped me fix two of my tires, one had a small leak and the other had a nail in it so I had to get 1 new tire but the person working the front desk was super nice and made sure I was satisfied
By anonymous | 9/6/2019
They have been helpful to me when ever I go in. My wife had to take the vehicle in this time, and said they were great.
By Debi Harlow | 7/13/2021
Staff went beyond expectations to find the tires I wanted because they were not in stock
By Bob | 9/6/2019
Frank was very courteous, pleasant, knowledgeable, and professional. When I had a question about axle alignment on my RV, he couldn't do it because of my height he went out of his way to find a place for me that could do it. That was very much appreciated and is what I call excellent customer service. Frank is definitely an asset to the company.
By Anonymous | 7/8/2021
Mike did an excellent job of service being accomplished in less than an hour. Good guy
By Christian | 9/6/2019
Employees were courteous and professional. They spared no time in getting my vehicle serviced in a quick and efficient manner, and I will certainly be returning for my tire-related needs.
By Nana | 7/6/2021
The young man that helped me was very friendly and helpful. He was very kind to a disabled elderly gentleman who came in with a flat tire. Have always gotten great service from Big O.
By anonymous | 9/6/2019
I would recommend this location. My scheduled appointment was on time and it took exactly the time they advised. They were professional, knowledgeable and courteous.
By Bill | 7/6/2021
Got good tires and alignment in the same visit.
By Angela | 9/6/2019
v ery professional friendly and helpful
By C. Russo | 7/3/2021
Met all my needs
By Progress House Inc; Barbara Vermilyea | 9/6/2019
We appreciate the care we receive and will continue to use Big O Tires for our fleet needs.
By Valerie g | 7/1/2021
Everyone was friendly professional and very nice explained everything to me
By Shelly | 9/6/2019
Very friendly
By F150 Echobeast! | 6/29/2021
Enzo and Josh are really helpful and knowledgeable.
By Cindy | 9/6/2019
My "new-to-me" picked up a nail. I drove into Big O on my little donut tire and was met by a cheerful guy eager to help me. Quick service - for no charge. You can bet I'll be back to purchase my next set of tires!
By The Man | 6/25/2021
Friendly. Less expensive than other shops. They care about quality more than quantity. Honest about your vehicle.
By anonymous | 9/6/2019
I always buy tires from BigO and have them balanced and checked every 60 months. They always do a good job. Very satisfied customer.
By JessicaAnn Matthews | 6/19/2021
We spoke with Josh and Michael. Both were professional, friendly, and very knowledgeable. I was able to schedule an appointment for the same day, which was very convenient and it was ready at the time promised.