Big O Tires

The service I received was phenomenal. Enzo was completely honest with me about pricing and what I needed done to my car. I informed him that I only wanted the tire replaced and he was very respectful and did not pressure me to have any other work done. The work was done in a timely manner and the entire staff was extremely friendly and professional.

both michael and jeff were extremely knowledgeable. they even put my cat eye system back on. didn’t try to sell me extras but were forthcoming about the tire hazard policy. vehicle was done quickly.

I had a fantastic experience at this location. I was greeted as soon as I walked in the door, in fact every single customer that walked through the door was greeted which I thought was awesome. I got a great deal on tires and alignment and everyone was friendly, the vibe was awesome. Will definitely be my #1 tire stop.

Provided tire options and explained differences

Extremely helpful. Was able to do all repairs the very next day after inspection. Had nail in tire and came in to fix but knew already that I needed shocks and other things replaced on suspension. Hard to pay for when I just replaced water heater on my house. Enzo was helpful and very kind....did SNAP application which was a snap to fill out.lol! Got approved and work completed for better than expected price range. Will come back for new tires in future. The service by team was excellent. Thank you

Robert and Michael took great care to explain the work performed the cost and clearly explained recommended services to keep my truck running at top performance

I've lived in Placerville for 30years and the Big O store on Placerville Drive is my go to place for all related to tires. The staff are friendly and knowledgeable. If there is a problem they do their best to alleviate said problem. I can heartily recommend the P'vill Drive Big O store for your tire needs.

Truck brought in immediately upon arrival , warranty issues were handled without any problem . Finished in a very timely manner and all employees very courteous.

Fast and efficient. Great service

Michael Malane is awesome. He always explains everything very well and gives accurate estimates and times for finishing

They got me right in and right out

Jeff, manager, practices good PR skills & respects loyal customers, honors discounts, explains clearly info to customers. Staff is professional & willing answer questions. They have shown special interest to my needs. Plus have went beyond to achieve, especially when I broke my ankle & very I'll. Jeff & his staff did excellent service. Thank you for your service.

Always helpful. I bought Michelin Tires there as they are local and they matched Costco's price.

The entire process was extremely easy! I dropped off my vehicle, and came back a few hours later to pick it up, and there were no hassles or unexpected issues of any kind. My time is very important, and the service I received was extremely timely! Thank you!

I ordered wrong tire for my vehicle. Sean Steele recommended a better tire at a comparable rate. Thanks for bailing me out!

Very professional and friendly. The honesty and laid back atmosphere makes me feel very comfortable.

I've been a customer of Big O for about 30 years. I have had very good experience. In my last transaction with the store in Placerville, where I have done a lot of business since I moved to the area 7 years ago, I got the exceptional service I have come to expect. Edwin, the manager was determined, and successful, to help me get the perfect tires for my new RAM from Thompson RAM that had come with inadequate tires for the heavy snow conditions where I live.

Repeat customer and always satisfied!

Great tires, great service!

Everyone was super friendly and helpful at explaining the issues with my car.