Big O Tires

I have always had good service at Pinole Big O.

Very friendly and professional customer service , and the job was performed on the time scheduled.

The staff were very friendly

personel good for the most part......better than previous experiences .....

Service are all Excellent

I was able to get my tire taken care of in a timely way without having to wait too long. The sales associate was friendly and attentive. I’ve come to this location a number of times, and the experience has always been good.

I was very pleased with the service even my car is a very difficult one to deal with and most unusual things have happened with it over the years. Much thanks Fran Male

Really good customer service and great communication with the person when i pick up my car

Nice to be able to make an appointment and have that get me in and out quickly.

Been a customer for 30 years and always got good service from them.All staff are very professional and polite. They explain to you in detail on what’s going on with your vehicle and do their very best to please their customers.

Jeff Wright provided excellent customer service with his knowledge, advice, and efficiency. He was not only professional but very kind and down to earth. He made me like a VIP and who doesn't like to feel they are important?

The product arrived on time, but nextime they should protect the steering wheel from dirt and other interior parts

GOOD EXPERIENCE IN A VERY CLEAN PLACE. NICE PERSONNEL.

Gerald was so friendly and really made sure I understood what my car needed and why. He made me feel more at ease with the whole experience. I for sure will be coming back. Thank you Gerald.

As always excellent service, we have been customers since the 1990's.

Responsive and timely with repair. The estimated service time frame was pretty accurate. Not a long line able to triage simple fixes vs complex issues to move customers thru appropriately.

I am commenting for Andrea, who said all were good and she's happy.

I like the services and I was very satisfied for all the services.

I had a good a good experience in my last visit all of my needs were met.

Management was so helpful in explaining the aspects of my needed service and ecplained what i needed and what i did not . I truly apprecaited that .