Want to write your own reviews?
Download our SurveyMini App.
By Desmond | 10/30/2019
Excellent people, excellent job performance.
By Rpg | 7/26/2023
Showed up slightly after opening on a Wednesday for a tire rotation, no wait, in and out in 30 minutes. Great!!
By Catherine | 10/28/2019
A very positive experience! Very quick response and service!
By Big Jim | 7/24/2023
Gerald and his whole team were awesome
By Christine | 10/17/2019
excellent service. completed the work specified.
By Lobo | 7/13/2023
Booked online for service discount
By Dennis | 10/16/2019
Always a pleasure to go to Big O excellent service, very professional and thorough with my vehicles
By Anonymous | 7/10/2023
always get very good customer services whenever I come in. problems solved and questions answered. always a good experience.
By anonymous | 10/9/2019
Very professional, courteous, prompt service, good customer service
By Mike W | 7/7/2023
Professional
By Lavette | 10/7/2019
I've brought two of my vehicles here and each time I am treated with great customer service. The staff and the Manager are all amazing. T is so professional and I trust what he is saying. I will definitely continue to refer family and friends here.
By Abe G | 7/3/2023
Service was very quick, associate estimated it would take about 2 hours, it only took about 1 hour. Along with the tire service, I really appreciate the other maintenance inspections.
By Christopher | 10/4/2019
Everyone here was extremely kind and helpful even going the extra step by driving me to my bank.
By Lance.landgren | 6/27/2023
They get me in and out quickly. Gerald is the man and remembers us each time we come in. Quick service and call to inform me of when it was ready for pick up.
By Henry | 10/2/2019
had nail in tire... 20: min out the door
By JD | 6/21/2023
Charles, Anthony is great! Wonderful personality! He informed me of the needs of my car and recommended the best products for my needs and my budget.
By Amanda | 9/30/2019
This rating is for the Big O in Pinole, CA because they hooked my truck up good! I'm sure the shop in Idaho is good too.
By Jim g | 6/19/2023
They took me in at soon as possible they took care of the problem kept me inform of what was going on . Maybe if you guys had a shuttle for customers like me the live close by the would be fantastic so we wouldn’t have to walk home neither wait there hours for our service.
By Eddy | 9/27/2019
I would definitely recommend all my friends and family to come here
By Brenda | 6/15/2023
I have been working with Gerald & Ivan since High school. Pinole guy's are friendly, honest, hard working guy. Great deal on sale. Applied for my rebates. Easy pezzy
