By anonymous | 2/11/2021
Pretty good. They made sure everything was good with my truck.
By GGordon | 4/26/2024
I brought in a list from Toyota of what they schedule for a Prius for 120,000 mile service. There was some thing the person I was talking talking with didn’t know and a colleague did, because he had owns a Prius. He then took care of getting the port ordered, and there was no problem installing it. The staff is friendly, knowledgeable and patient. I’ve never had any problems with the work.
By anonymous | 1/24/2021
Better that the dealer. Real professionals. I always have them handle my tire needs.
By RB | 4/24/2024
Anthony, the associate that helped me with my oil change and tire purchase, was super kind and patient. He answered all my questions thoroughly and gave me honest recommendations according to what my needs were with my car. I appreciated the timeliness of the service and everything went smooth!
By anonymous | 1/23/2021
Very Friendly, asked about other service needed, time to complete the work I took car in for was done be for time told it would be ready.
By ‘06 Honda Element | 4/19/2024
Greg Butler was great in communicating with me during the service. I was a walk-in customer with an online wheel and tire purchased package (NOT from Big O) and commencing the install work right away was not a problem. Tires and wheels installed quickly and efficiently.
By anonymous | 1/12/2021
Fast,and complete service.Great value.
By Jay W | 4/15/2024
The Pinole Big O is our go to for all our auto maintenance. They are the best!
By anonymous | 1/1/2021
Big O Tires in Pinole is always excellent!
By Sara K. | 4/2/2024
Scheduling was completely online and was very simple, wait time and pricing was reasonable.
By anonymous | 12/8/2020
Great. Very helpful staff.
By Glenn Anthony Aka Gmoney 👑 | 3/23/2024
The hospitality was through the roof Alexandra and Anthony, we’re an amaizing help. They the delivered my car back to me in great timing. Excellent communication as well!
By anonymous | 11/5/2020
Great customer service and friendly service.
By Trevor M | 3/12/2024
Turn around time on a tire rotation was “realistically 45 minutes” but as I walked back to the establishment at about 30 minutes thinking i’d have to wait, my car was being pulled out of the bay. Perfect.
By anonymous | 10/3/2020
It was quick. Good service and kind people.
By JJ | 3/5/2024
Customer service is excellent and welcoming
By anonymous | 7/16/2020
Tires are the most vulnerable part of my car. So I went to Big-O, because they take care of the tires with every oil change. This time they rotated the tires for me. All under $50. THANKS BIG-O!!!
By Joanna C. | 3/4/2024
The services done to my was timely and options were explained to me. The staff was very friendly as well.
By anonymous | 5/11/2020
Good service, i recommend thats place for all
By Big Jim | 2/27/2024
Gerald and the whole Pinole team were awesome as always