Big O Tires

412 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

215 W El Camino Real,
Mountain View, CA 94040

anonymous

By anonymous | 12/21/2020

good service and reasonable price

Rose M

By Rose M | 4/13/2023

Friendly staff and easy to communicate with. Short wait time.

Barbara

By Barbara | 3/4/2020

Quick service was provided but no details were provided (alignment), was it way out of alignment or mostly ok. Usually I get some sort of detail.

Mike R

By Mike R | 4/11/2023

After a bad experience at Costco, I called Mike at Big O. He was great and assured me he could get me taken care of same day

anonymous

By anonymous | 2/16/2020

The service is great. It also checks my brake and tires. But it tries to sell me other stuff such as fire plug.

Nick

By Nick | 3/29/2023

Very courteous and efficient

E Denley

By E Denley | 1/23/2020

It took took too long but there was a waiting room and a TV.

Sean

By Sean | 3/25/2023

Friendly service, clearly explained, and no excessive pressuring for up charges.

E Denley

By E Denley | 1/23/2020

I was disappointed that the crew forgot to put my wheel lock back in my car. They called and wanted me to come and get it, but I asked that they deliver it to me. They said OK, for several days later. (Should be tomorrow.) However I was pleased with the general attention I/my car was given.

Anonymous

By Anonymous | 3/8/2023

Quick and best technician service

anonymous

By anonymous | 10/8/2019

very fast service good explanation

Sean y

By Sean y | 3/6/2023

Easy in and out . Clear communication

Linda

By Linda | 10/4/2019

I became interested in Big O after seeing an advertisement for an oil change and tire rotation for $29.99. I called to confirm that was the price for my type of car (Escalade) and was told that the price actually was $79 because I need full synthetic oil. When I brought the car in the price was now $113 because it was a "large car"�. I told of the phone quote and they reduced it to $99. Bait and switch.

Anonymous

By Anonymous | 2/25/2023

quick and easy service

Mbithi

By Mbithi | 9/6/2019

A tire I had ordered online was not available when I showed up to the store so I had to look for an alternative that ended costing me over 100.00 more than planned. I was not informed of this issue prior to going to my appointment. However, the Customer service rep was very helpful and sorted my needs expeditiously.

Subaru owner

By Subaru owner | 2/18/2023

Very friendly. Ordered tires and received them early. We’re able to service my car same day.

Randy

By Randy | 9/6/2019

Mike was very knowledgeble and patient with questions. The work was performed in a timely manner and the vehicle was ready when he estimated it to be completed.

bnagar

By bnagar | 2/15/2023

I purchased 4 tires at your store. They performed a tire repair by patching the puncture and this came as a great surprise because it was free!

Dhaval

By Dhaval | 9/6/2019

Things were good. We were given an estimate for oil change (both in terms of time and money) and it was completed on time.

Sheila M

By Sheila M | 2/6/2023

Great service