Big O Tires

The whole crew at Big O are very professional and have excellent customer service. I have been going to this location for a couple years now and every time my experience is the same.

I called right when opening to see if they had time to mount and balance some wheels an tires. they told me they had a full schedule but they would get it done . they made it real easy.

I keep going back to this location. The workers that attended me in the past were always very courteous and helpful. Every time, I left with a good deal, good tires, and a good feeling. Reason enough for me to go back when I need a good set of new tires.

Shopped around with other tire stores locally. This Big Onis family owned and they operate it like a personal family business. Dealt with Javier Garcia and he was phenomenal. Great service great prices and nice guys.

Your staff is always friendly, personable and helpful. A big shout out for Daniel, who always remembers our names, which car, etc. Sean is very helpful too. You must be good managers to be able to keep such a good staff. When something occurs with one of our cars, having Big O and Daniel there makes our decision easy every time. Keep up the good work.

everything went well.

I called to make an appointment and was able to be seen within 30 mins to get an oil change. I was in and out in about 50 mins. They were also helpful in getting me a free tire rotation and also let me know how much was left on my front brake pads. There were a bunch of flies swarming in the front lobby, but that may have been due to all the smoke from the current fires and they are looking for cleaner air. There are also quite a bit of cobwebs in the corners of the store that can be easily taken care of with a broom. It's the little things. But it wasn't my first time going and won't be my last. Thank you for the good service.

Service rep was very friendly. Kept me informed during and after the service.

You guys are 100% predictable and always provide great personal service that I trust 100%. Daniel and Sean recognize me and our cars so the experience always feels welcoming. Your prices are reasonable and I never feel that I need to check pricing elsewhere on the big jobs. Thanks, as always!

Price, service and time was the best

The Big-O crew in Sebastopol is first rate. Troy is a very polite, helpful, friendly, customer service centered employee! Have been to Big-O twice now for repairs and/or product advice, both visits have been the best car related customer service experiences I have ever had when dealing with car issues. I appreciate the level of care, concern and helpfulness that the crew there provides. Would highly recommend this location for service related needs.

Courteous Service, great communication, flexible scheduling, and prompt completion. We have options locally and want to use you for our tire related concerns.

Edward, Daniel, Sean and Edwin all very courteous and helpful. Mounted and balanced tires quickly and gave quote for future work needed. Showed a desire to earn future business. I will return!

I was traveling for work and my tire was flat. I thought I would be turned away, but within 15 mins my tire was repaired and I was back on the road. Service was amazing.

I went in for an oil change. Very prompt & courteous service. Knowledgeable also. He helped me figure out which kind of oil my car had been using. He did not try to sell me something I did not need - I appreciate that. I will return for future oil changes.

The staff is always friendly and always takes care of my needs. They offer very reasonable pricing and it is a local business close to where I live.

The team at Big O Sebastopol is fantastic! They are so helpful and polite. It truly is a pleasure to go into the store and interact with those guys! Not that I wish for my car to have problems, but when it does I know I can count on them.

Marvin and crew were superb

The staff at Big O, were very friendly and knowledgeable in there field. they were able to help me out quickly, so that I could get on with my day. I would recommend Big O to everyone that needs help with there car, they are very trust worthy to get the work done. To get you back on the road. Thank you Big O

The Sebastopol shop is excellent. I never feel upsell pressure.