Big O Tires

Those guys super friendly curtious honest fast I own D's Diner in Sebastopol and they drop me and pick me up free and very welcoming The owner and all staff are great people

Shopped around with other tire stores locally. This Big Onis family owned and they operate it like a personal family business. Dealt with Javier Garcia and he was phenomenal. Great service great prices and nice guys.

My only criticism is when you quote the price for an oil change over the phone you should state that this is the coupon price. In the end you honored my $10 off coupon, which reflected great customer service, but to avoid this happening with other customers I suggest being clear on the phone. The service I received was upbeat and respectful, and I recommend these new owners to anyone looking for auto service or tires in Sebastopol.

everything went well.

Owner Edward and Manager Sean were extremely accommodating and responsive to an untimely Mini thermostat issue on a Friday at 5pm! Within 24 hours of drop-off, they diagnosed, communicated, got parts and the mechanic did a great job. All with professionalism and cheerfulness (much needed when one is irritated with inconvenient, expensive car problems that make you feel like the sky is falling). When the check engine light came on a few days later, they again managed the diagnosis, picked me up from work, and handled it again with good heartedness and a detailed explanation (nothing was wrong afterall). Big Up to Big O!!

Service rep was very friendly. Kept me informed during and after the service.

the staff were quick and knowledgeable, with problems and solutions. involving my car, as well as offering their opinion as to what to do. I'm glad to have gone to Big O Tires' I would definitely recommend others to use their service's.

Price, service and time was the best

I am always greeted with a smile and how am i doing....Shaun and Troy are the ones i work with and every time my car is in for work, it usually is done in a timely matter and customer service ROCKS!!!! I am so happy to have a car repair shop close to home that is honest and customer friendly....

Courteous Service, great communication, flexible scheduling, and prompt completion. We have options locally and want to use you for our tire related concerns.

I've been coming to this Big O for the last 6 months and have had a very good experience. My last visit was for a nail in a tire that I had recently bought from Big O. They were extremely busy but had me in and out within a couple hours. I have the Big O credit card which was offered to me at my first visit, and they seem to know me now so the card wasn't offered to me for that reason. They have a great, friendly staff that I trust with my car repairs.

I was traveling for work and my tire was flat. I thought I would be turned away, but within 15 mins my tire was repaired and I was back on the road. Service was amazing.

I've been coming to the Sebastopol store for years. I've got a new car and an old car. The staff are amazing. Always taken care of me. Pointing things out. Helping me with issues. Giving me recommendations and quotes. And doing excellent work. I feel very confident about the integrity, mechanical work, and overall customer service and friendliness that I receive every time I go there.

The staff is always friendly and always takes care of my needs. They offer very reasonable pricing and it is a local business close to where I live.

Very positive experience this time!

Marvin and crew were superb

Very professional and on time.

The Sebastopol shop is excellent. I never feel upsell pressure.

Great new ownership that cares

Staff was very responsive and conscientious.