Big O Tires

Those guys super friendly curtious honest fast I own D's Diner in Sebastopol and they drop me and pick me up free and very welcoming The owner and all staff are great people

I came in for an inspection because I had a drive start control malfunction light on my dash, and they ended up finding that it was a transmission range sensor. They told me they couldn’t fix it, and that they would charge me nothing for the visit. I really appreciate how quick they pulled the code, let me know, and now I can take steps forward to get this issue fixed at a toyota dealer.

My only criticism is when you quote the price for an oil change over the phone you should state that this is the coupon price. In the end you honored my $10 off coupon, which reflected great customer service, but to avoid this happening with other customers I suggest being clear on the phone. The service I received was upbeat and respectful, and I recommend these new owners to anyone looking for auto service or tires in Sebastopol.

Extremely friendly, professional, and timely service. Gave my tire measurements over the phone and they had tires for me the next day. Up-front about wait times where were minimal. Excellent service!

Owner Edward and Manager Sean were extremely accommodating and responsive to an untimely Mini thermostat issue on a Friday at 5pm! Within 24 hours of drop-off, they diagnosed, communicated, got parts and the mechanic did a great job. All with professionalism and cheerfulness (much needed when one is irritated with inconvenient, expensive car problems that make you feel like the sky is falling). When the check engine light came on a few days later, they again managed the diagnosis, picked me up from work, and handled it again with good heartedness and a detailed explanation (nothing was wrong afterall). Big Up to Big O!!

Marvin and Javier are the best in town! Had me in and out in no time!!!

the staff were quick and knowledgeable, with problems and solutions. involving my car, as well as offering their opinion as to what to do. I'm glad to have gone to Big O Tires' I would definitely recommend others to use their service's.

Overall great experience I would highly recommend going to this location again. Others don’t compare to this one the friendliness of staff was unrivaled.

I am always greeted with a smile and how am i doing....Shaun and Troy are the ones i work with and every time my car is in for work, it usually is done in a timely matter and customer service ROCKS!!!! I am so happy to have a car repair shop close to home that is honest and customer friendly....

Your prices for an Oil Change beat out anybody in town. You are locally located, and I like to support local business. The shop was IMACCULATE! High praise. I sat and read a book while waiting, so that nice. I'd MAYBE drop the volume of the music a tad but the tunes were good.

I've been coming to this Big O for the last 6 months and have had a very good experience. My last visit was for a nail in a tire that I had recently bought from Big O. They were extremely busy but had me in and out within a couple hours. I have the Big O credit card which was offered to me at my first visit, and they seem to know me now so the card wasn't offered to me for that reason. They have a great, friendly staff that I trust with my car repairs.

work was performed professionally

I've been coming to the Sebastopol store for years. I've got a new car and an old car. The staff are amazing. Always taken care of me. Pointing things out. Helping me with issues. Giving me recommendations and quotes. And doing excellent work. I feel very confident about the integrity, mechanical work, and overall customer service and friendliness that I receive every time I go there.

Quick and good service

Very positive experience this time!

I called right when opening to see if they had time to mount and balance some wheels an tires. they told me they had a full schedule but they would get it done . they made it real easy.

Very professional and on time.

Shopped around with other tire stores locally. This Big Onis family owned and they operate it like a personal family business. Dealt with Javier Garcia and he was phenomenal. Great service great prices and nice guys.

Great new ownership that cares

everything went well.