Big O Tires

The gentlemen were especially courteous and fixed my leaking tire within a short time on that day. There was no cost since I had bought the tires there. There was no need for them to offer me a free alignment or anything else since it was just a tire leak and they had previously done an oil change etc. They have always been extremely helpful at this shop.

No problems, fast service, nice people.

I went to Big O for an oil change. They took one look at my car and could tell immediately that a tire was misaligned. Not only did they offer a free alignment, but the mechanic, Nick I believe, gave me gloves and showed me how to tell where the wear was on my tire. Incredible service, very good people. Thank you!

Overall an excellent experience.

Shaun handled my battery issue well by phone. He was knowledgeable and professional and provided great customer service. The battery was ready and in his hands when we arrived at the shop. Very satisfied!

I came in for an inspection because I had a drive start control malfunction light on my dash, and they ended up finding that it was a transmission range sensor. They told me they couldn’t fix it, and that they would charge me nothing for the visit. I really appreciate how quick they pulled the code, let me know, and now I can take steps forward to get this issue fixed at a toyota dealer.

The guys at Big O are my go to spot here in Sebastopol. Always polite, always professional, it's nice to know they're here and that I can count on them. I came in the other day with a completely flat tire that needed to be replaced. They had me out the door in about 1/2 hour, complete with tire rotation. I'm a satisfied customer.

Extremely friendly, professional, and timely service. Gave my tire measurements over the phone and they had tires for me the next day. Up-front about wait times where were minimal. Excellent service!

Even though there are closer BigO locations to my home, we service all our family autos at the Sebastopol location. The attentiveness and professionalism of the team make it worth the extra drive. Everyone from the floor team to the service bay techs are friendly and competent on the wide range of age & make of our family fleet.

Marvin and Javier are the best in town! Had me in and out in no time!!!

All good but at least top off the oil of power steering pump. I called and they said bring it back , I will. You need to tell the tech to check other stuff it will be nice to check al fluids

Overall great experience I would highly recommend going to this location again. Others don’t compare to this one the friendliness of staff was unrivaled.

Sean and his team always take care of me and that's why I recommended my dad to start taking his car there. I live in santa rosa, but will drive to Sebastopol (not that it's far - I have one right down the street from my house) to get my car taken care of!!!!

Your prices for an Oil Change beat out anybody in town. You are locally located, and I like to support local business. The shop was IMACCULATE! High praise. I sat and read a book while waiting, so that nice. I'd MAYBE drop the volume of the music a tad but the tunes were good.

I was very impressed by Edward, the owner. He was very good at explaining the options and gave practical advice about what my car needed and didn't need to get me back on the road safely. He graciously gave me a ride to and from Ives Pool while my car was being worked on. I appreciate the positive experience and wish them good luck in building their business.

work was performed professionally

I had an appointment for a flat repair, but they were super busy and it looked like a long wait. (It was a hot day and I had my grandchild in tow.) However, they made time for me, and b by the time I had walked to the grocery store for a snack and back they had finished the repair. It meant a lot to me and I really appreciate that they looked out for my individual needs of the moment. Thanks, Big O!

Quick and good service

Sean is an amazing manager. He's been so helpful to my Fiance and I. In our small town, we really appreciate the work that him and his team do. Absolutely fantastic customer service.

I called right when opening to see if they had time to mount and balance some wheels an tires. they told me they had a full schedule but they would get it done . they made it real easy.