By David | 10/10/2019
Very friendly help.
By DS | 3/5/2024
Staff were clear and transparent regarding needed parts. Arrived on time and they were finished on time
By Ron | 10/9/2019
Got there early for my appointment and was taken care of soon as I arrived. Great service.
By D.L. | 3/1/2024
Fast, professional, friendly
By Peter | 9/18/2019
All went well-----as usual!
By j.r.g | 3/1/2024
They were friendly and accomodating, taking care of my issue while I waited. I came in because the sensor indicated a low tire, they found the issue and fixed it.
By Allan | 9/18/2019
We have been taking our cars to this Big-O shop for many years - very trustworthy, efficient, and can always count on great work. Thank you.
By Don L | 2/29/2024
Good choice of tires, matched competitors price, Javier and Saoul clearly explained why alignment and tire protection were due to poor local roads. My only dissatisfaction was seeing one value in the alignment numbers out of range, so had go return next day for realignment.
By Greg | 9/13/2019
Nice crew, very professional
By Rle | 2/13/2024
Javier Garcia was really willing to to work something out so I could get what I really needed
By Cindi | 9/10/2019
They did an excellent job fixing my car, it runs like a dream! Daniel was so kind and helpful. My favorite place to fix my car!
By David S | 2/13/2024
No appt. Done in an hour.
By Vikki | 9/6/2019
Daniel was helping me most of the time and gave me excellent service including diagnosing a previously undiagnosed problem. I appreciate the whole crew but in particular... Daniel!
By Vickey Q | 2/13/2024
I didn’t realize how worn my tires were until I checked the pressure in the morning. I stopped by Big O later that same morning and Javier Garcia ordered the tires I wanted from the warehouse and made sure the new tires were installed that same afternoon. My safety also seemed important to him which I appreciated very much. Great experience. Thanks.
By Nancy | 9/6/2019
Big O was able to repair the tire that Hansel Toyota was not able to repair. Great service with a friendly smile. Highly recommend Big O of Sebastopol!
By David S | 2/13/2024
Good service.
By Will | 9/6/2019
Service Manager was great! He really took care of us and ill be back for sure. I am in the car business and it was really nice to be taken care of. I get services at cost at my work, however they really were so nice when I came in that I paid more to go to Big O and by choice! They have a great thing going here, don't loose that Service Manager, or ill get him a job making more money!
By Liam | 2/9/2024
Javier Garcia not only managed to locate and order the specific tires I wanted and had them delivered in a timely fashion, he and his crew quickly got them installed on my car. And Javier accomplished all of this in one eight hour work day! (Try doing that at Tire Pros or America's Tire. You'd be waiting days, maybe weeks!)
By Sirena | 9/6/2019
Staff is extremely courteous, knowledgeable and friendly. I very much appreciated the coffee, snacks and comfy chairs in the lobby. Excellent set up! I never would have thought to get an oil change at a "�tire place', but after a groupon brought me in I'll definitely be coming back!
By stephaniecald22 | 2/5/2024
Location is so convenient, they are very responsive and quick, and they do multiple services at once including oil change. I've always had a good experience with this location in Sebastopol.