Big O Tires

Highly recommended customer service great.

They know a lot about Tesla alignments and parts and such. Great tire selections

As always, I have consistently received impeccable service.

Ryan was very professional and accommodating and he kept me apprised of the progress when extra work had to be done beyond what I had brought the car in for.

I needed tires and they are close to my home.. they were done when promised and I love my new smooth ride.

When I walked in 12/7 around 1130,am store was very busy people waiting to see an advisor There were four advisor two were helping people the other two seemed to play a paper shuffle or would go in the back Ryan Hessler assisted me as soon as he finished with his customer He was courteous quick and efficient. He said he needed to order two tires and asked if I could return the next day. When I came back he took care me quickly While I was waiting for my ride I witnessed him taking care of customers at a 7-1 ratio over the other advisors and was much friendly than the others

My daughter arrived with a flat tire. Andrew handled the situation and exceeded her expectations-Outstanding customer service-Thank You Andrew

They were straight up with me in terms of possible complications because of my lifted vehicle. I told them my primary concern and they made sure address that although they recommended some replacements because of the rust. I enjoyed it, truly.

Thank you for your support

The person who helped me, Ryan was kind, patient and knowledgeable and took time to answer all my questions. The job was done fast and price was right. (Toyota Dealer wanted to charge for the same job $ 300 more!) Big O Tires and customers need more service people/mechanics like Ryan!

I've used them several times over the last few years for both new tires and suspension work. I'm very happy with both the cost and the quality of work. They really have a customer focus and are very honest in their dealings. Highly recommended!

Rep was communicative, prompt and attentive. Rep shared inform on estimated service time and the work was done within outlined statements.

The staff at Big O in Benicia was great, especially Eric! They were professional and went out of their way to help us even though it was late when we had the car towed there. They worked with us to make sure we got what we needed.

The store was able to repair my tire without an appointment

I woke up on Tuesday to a flat tire. Not how I expected to start my day. The team at Big O got me in and out pretty quickly with two new tires and new brakes all around. They even walked me out on the service floor to show me the condition of my brakes do that I could make an educated decision.

I scheduled with Big O for a wheel alignment...I had expected to leave the car for the day, but was pleasantly surprised to have the car back by 10:30 (my appointment was for 9am)...So, the service was fast, friendly and will definitely be a return customer as needed.

Service is always great!

wish Craig would leave his politics out of customer contact

went last week and very happy with the out come!!!!

Overall service is excellent