Big O Tires

Eric was very helpful. Thank you very much.

Mike was very helpful providing me with costs for needed brake replacements as well as upcoming major maintenance for our next visit.

Terry is a good hand there. Will come back.

Been going to Big O in Benicia now for almost 6-7 years. We have come to trust these folks and will continue too! Awesome customer service

I took both my Prius C and Honda Element in. The person helping us inside, Daniel Gioia, was very helpful and friendly. He explained what was needed for my Honda Element for the 120K mile check. My Prius C just needed an oil change. I was very happy with the service, however, when I got my Prius C back, the miles had been changed to km and my electronic dashboard was now reading in Spanish. It actually made me laugh and it was an easy thing to put back originally, but it would have been nice if they were the ones who put it back. :)

Proud to be a customer at Big O"!!! Thanks you!!! Big O crews & manager

I bought 2 tires for $250ish and the total amount came to over $560! I wasn't expecting the alignment to cost so much money. Next time I am needing anything related to tires, I will be going to Costco.

Excellent Service, Timely, Respectful, Professional & Cost Effective!

Fixed my nearly bald flat tire with a nail in the sidewall, sold me a new one. Three more to go as I can afford them...

I take all my cars to Big O Tires, they have high quality tires and I customize the work i need,

I had a brought in two brand new tielrws to be installed and got it done in about 1.5 hrs. Drove it back home and turns out I was missing the valve caps and one tire was low on air. I called and spoke with Herbert and suggested that I bring it right back so they can remedy the issue. I came in the next day and turned out that the valve needed to be replaced and they took care of it right away and replaced my missing caps as well as a free oil change the next time I come in. Herbert was as professional as it gets when it comes to taking care of his customers. For that, I would return again. Although I was not greeted at my car, offered a free alignment check, or credit card app. Maybe we'll see next time.

Great service

Good, dependable service.

Recently I took my Suburban down for a rear break inspection following info from another shop. The Suburban had been serviced their before I bought it, so I kept taking it there for oil changes etc. They recommended new rotors and brake pads. It didn't quite seem right to me, so I took it to my Local Big O Hero's, where I take all of my other vehicles. Low and behold, I only needed a quick adjustment, no pads and no shoes. Saved me $360! I think I will just keep bringing my vehicles to Kelby, Shelby and Crew in Benicia, thank you very much. I left for a road trip vacation with the Family the next day and returned Safely without any issues at all. Great work folks. -Ray Castro Jr. and Family

After 38 thousand miles on the 2013 suv factory tires, it was time to move up and improve handling and mileage! The recommendation for Nitto brand rift XT have made my driving fun again!

I know a lot of other customers complain about long waits or poor customer service, but I have had an issue. Benicia Big O has always done right by me. completed the work on time. Charged a fair price and called me as soon as there were changes or charges before doing the work. I was treated with respect and honesty. Kudo's to Shelby. She is the friendliest and best service representative you have!

By reaching out to me And paying my bill to correct problem with my car ,tells me that big o tires really appreciate the value of the customers.

Highly recommended customer service great.

Dan was very helpful great customer service.

As always, I have consistently received impeccable service.