By Marlene | 9/20/2019
they were friendly and fast my car was only there 2 hours
By Schwamm | 3/6/2024
Received terrific service as well as good pricing. By making my appointment online, I was able to get all the service done in one few swoop
By anonymous | 9/19/2019
Two new tires. Wonderful staff
By Robin C | 3/2/2024
Ryan explained everything in detail, communicated regularly and servicing of vehical was great
By Tom | 9/15/2019
With three cars in our household, it's nice to have a personal relationship with those who our vehicle needs a priority. Thanks
By Anonymous | 2/26/2024
5000 mile tire rotation, free, found out Big not only sells tires, does all required vehicle repairs. Had some work done earlier, complete assessment of work needed, honest estimate, , reasonable price, fast...
By anonymous | 9/14/2019
Fast & Great will be returning
By Terri Porter | 2/24/2024
Than you Vidal!!!!
By Meyer | 9/9/2019
Thank you for being there Good service Wish you were open Sunday's for repairs. And had a tire desposal service My wife and Daughter and step son go there now. Thanks again David Meyer Have a safe & great day.
By Lisa G. | 2/19/2024
It was convient and reasonable.
By Alan | 9/6/2019
I believe my service consultant was Terry. He was very clear in describing my problem and took care of everything.
By TW | 2/16/2024
Robert had an excellent attitude when working with both my wife and I on each of our cars. They were each done faster than we expected, and he went over everything we needed to know about our new tires, as well as other services we needed to look at doing for our cars.
By Tom | 9/6/2019
Everything went well and the service was swift. My car was ready earlier than had been estimated which was great. We will continue to recomend your establishment to any who need service. Thanks Tom Hamilton
By Susan M | 2/13/2024
Very professional staff and good customer service. Technicians explained what the job would entail and estimated time to complete. It is very helpful to receive a report which details 'as found' and 'after service' information. What I really appreciate is the checklist details for under hood and under car results.
By anonymous | 9/6/2019
Service is great and a friendly environment I will go there again
By Erin | 2/7/2024
Bradley, I think was his name, is always super friendly. The first time I was there I just needed air and that was complimentary so I came back when I really needed tire service and I had a nail in one tire which was causing the air to escape and the other tire was worn down so I had the first repaired and the second replaced
By Rich | 9/6/2019
Zach offered the absolute best customer service we have ever received. We've given Benicia Big O our business for many years and we will continue for many more! The entire staff is great! Fairly priced, honest, hardworking, knowledgeable, and super friendly... what more could you ask for!
By Anonymous | 2/7/2024
Vehicle was not completed in the timeframe promised. It was 5 hrs later that the vehicle was ready eventhough I have an appt at 9:30am
By Ann | 9/6/2019
Terrace was excellent
By TSimo | 2/5/2024
Quick service withpout an appointment