
By Marlene | 9/20/2019
they were friendly and fast my car was only there 2 hours

By Wrxtwenty13 | 5/20/2024
The staff was incredibly professional and set a standard for customer service.

By anonymous | 9/19/2019
Two new tires. Wonderful staff

By Carl | 5/18/2024
Very helpful crew (Walter A.) friendly, professional & honest. My wife and I have had multiple good experiences. Also want thank Eduardo Rios a Technician that was very knowledgeable.

By Tom | 9/15/2019
With three cars in our household, it's nice to have a personal relationship with those who our vehicle needs a priority. Thanks

By Y. mai | 5/11/2024
Fast appointment, walking help, availability is there. Able to keep product in stock and got same day solution. Good price point

By anonymous | 9/14/2019
Fast & Great will be returning

By Jay | 5/10/2024
Although busy the desk person took my information and got me right in. They diagnosed my issue and I will be returning for repair in next few weeks.

By Meyer | 9/9/2019
Thank you for being there Good service Wish you were open Sunday's for repairs. And had a tire desposal service My wife and Daughter and step son go there now. Thanks again David Meyer Have a safe & great day.

By D | 5/9/2024
I called to have my brakes done. someone picked up and scheduled me for next day. They came out and did a great job. Price was very ressonable. They followed up with a real person phone call to see how it went. Could not have gone better.

By Alan | 9/6/2019
I believe my service consultant was Terry. He was very clear in describing my problem and took care of everything.

By John J | 5/3/2024
Mickey Thompson tires can be difficult to work with and get aligned properly. The staff at this store are highly knowledgeable with the more esoteric aspects of getting lifted trucks locked in correctly. Love keeping my business local when possible!

By Tom | 9/6/2019
Everything went well and the service was swift. My car was ready earlier than had been estimated which was great. We will continue to recomend your establishment to any who need service. Thanks Tom Hamilton

By Carl F. | 4/29/2024
Walter was my contact, he was friendly, efficient & professional. He carefully explained the vehicle diagnosis and I appreciate His qualified opinion.

By anonymous | 9/6/2019
Service is great and a friendly environment I will go there again

By BeniciaJoe | 4/22/2024
The team managed to patch a tire while informing us of our tire’s age. While they recommended replacements soon, they did not hard sell for new tires. When I get them, they will be from Big-O

By Rich | 9/6/2019
Zach offered the absolute best customer service we have ever received. We've given Benicia Big O our business for many years and we will continue for many more! The entire staff is great! Fairly priced, honest, hardworking, knowledgeable, and super friendly... what more could you ask for!

By Kevin H | 4/20/2024
Free parking, walk in same day service available, tv in lobby, chairs in waiting area.

By Ann | 9/6/2019
Terrace was excellent

By Diego R. | 4/17/2024
They are a very friendly staff who are ready to work and share their car knowledge with you. They use simple plain wording and they make sure you leave the shop with all of your questions answered. Overall, this is a great place to take your car for any car trouble.