
By Bob | 9/6/2019
Very honest straight forward service. Zack our sales person was very professional and expedited our service. We will be back!!!

By Winery Insider | 12/6/2021
My wife dropped me off. Her vehicle was giving a tire warning. I asked about air and got perfect and important checks and air pressure all around. We were both very grateful. Gas stations never assist, and lately they are blatantly failing to even have a working air line as required by law.

By anonymous | 9/6/2019
Andre the manager keeps me coming to this location. I used to pay an arm and a leg going to the dealership for maintenance. now i go to big o tires in Benicia. Andre makes me fee welcomed and valued as a customer. Keep up the good work!

By Bob B | 12/6/2021
Over twenty year relationship with the Benicia store. They have serviced numerous family vehicles for me. Never a bad experience.

By anonymous | 9/6/2019
We recently brought our VW Bug and Toyota Highlander in--one for a new battery + oil change, and the other for tire rotation. As always, the service was done quickly, they accommodated our last minute drop-in, and they were honest about the need for a new battery.

By shs | 12/4/2021
Personable staff

By C hi ona | 9/6/2019
Gilbert he is great customer performance.?????& Big O crews.

By xpresean | 12/3/2021
Service was done quickly. Called the day before and asked questions about service timeline and options, the rep who spoke to me that day was patient and professional. The next day when service was completed Mike was great, gave me some options and communicated well. Price overall was reasonable.

By anonymous | 9/6/2019
Turns out I did! Dealerships always try to sell me stuff and when in doubt, I ask Big O. I get honest answers like, you probably have another 3-6 Mos left before you get new tires, or no, you're fine but let's rotate them if you have time and get the air pressure checked. My tires wore unevenly so I got new ones and was reminded to keep air in them. My alignment was good so it was air issue. Speedy, discussed various options on tire grade and my need. It was done in a snap. I'm going back for 4 new ones on my other car on Monday. Appt times are great!

By Angelique M Topete | 11/4/2021
I had missed my appt. and they squeezed me in and made my experience smooth they have great costumer service!

By anonymous | 9/6/2019
Every time we have been to Big O, we have been more than satisfied with the service we received and the level of professionalism. Your staff is always pleasant and accommodating. Thank you!

By Anonymous | 11/2/2021
Good and friendly customer service. Accommodating even without appointment.

By Ken | 9/6/2019
Great service!

By CorollaJ | 11/2/2021
They found and fixed everything needed to make our car riad-trip ready again after teo years of minimal use.

By anonymous | 9/6/2019
Really friendly service and helpful manager Daniel: The manager Daniel was quite helpful and I appreciate the time he took to explain my car's issues and suggestions on repairs

By J stewart | 10/27/2021
the service is outstanding

By Gary | 9/6/2019
I was able to make an appt online for same day, they had me in and out in an hour, great service, great price

By acdan6 | 10/25/2021
I always like taking all my cars here.

By Gary Russo | 9/6/2019
The whole team at Big O Benicia is GR8 .

By AMH | 10/21/2021
They were able to get me in an hour before closing, they were friendly, and advised me on services I might need while explaining the reasons why.