Big O Tires

Nathan was very helpful on the phone. Tires were ordered in the morning and he called as soon as they arrived. I could have waited for the work to be done but chose to leave the car and wait for a call back. All in all process was smooth. They do get busy and sometimes customers are not as patient as they should be. Miss the old team but new guys are doing pretty good.

From inquiry to availability to schedule, install, pickup. It was fantastic

they knew what they were doing and did it in a good time.

Was the first customer (on purpose) was in and out in 36 minut

I was there last week. Drove in about 4 pm with a spare tire and the flat in the trunk. It was told by six pm they would fix the tire and will call me for a pick up. By 5 pm I had received a call that it was ready. Great service!

Great service

I used to fix small leak and they did and came in under the estimate.

I went in to BigO thinking I might need new wheel bearings. After a road test, I was told that it was time for new tires and that the bearings were fine.

Quick turnaround and repair when I came in mid-day with a screw in a tire on my truck. Thanks.

Joe is personable friendly and efficient. My car got done in the expected time frame.

Great service. I was treated very well. Thank you

Everyone is friendly and Joe who help me and assist me when I was there. I called prior to my visit and Brian who assist me over the phone is so helpful. Every visit on this location is always thumbs.

I recently went in for an oil change, but was in desperate need of new tires since I had 70000+ miles on mine and was starting to spin. I loved my Michelin's and they had them in stock, had the lowest price and got them installed that day. With a $75 rebate to boot.

I am a long time fan of Big O for more than 30 years. I have personal and company vehicles serviced at Big O and buy all of my tires there as well. I've always been treated well. In April I had my oil changed in my personal vehicle and spoke with Brian (Manager) and gave him my vehicle information and asked for a quote to be emailed to me. He did, I called on Thursday and spoke with Brian (Manager) and asked for him to refresh the quote and learned the tire for my vehicle had been discontinued. I asked for him to quote the replacement and he sent it out right away. I called him and set an appointment for the next day and got new tires, an alignment and an oil change. No hassles, just EXCELLENT SERVICE!

First time customer and I was very pleased with the experience. The staff was attentive, knowledgeable about the tires I wanted and recommended additional services. Price quoted was less then I expected and the estimate for cost and time necessary to complete the job was accurate. Five+ stars to all your staff who were coping with Internet and phone service malfunctions in a positive way. Their behavior mirrored a commitment to serving every customer during trying circumstances.

Came in for a tire repair, and the Big O team had it fixed in under an hour. Price was right as well!

I've been a customer for years and have received great service on my vehicles and they answer all questions. They even make sure that no customer is overlooked. Thanks Big O Tires

Good operation.

I am pls for helping me out for mini van Honda oddessey Mazda people highly recommended to the community in Benicia.

The associate I won't with did an amazing job, I wish I could remember his name. He helped get me in quickly. He communicated clearly and kindly. I will be switching my business from Les Schwab to Big O Immediately. It is primarily because of the guy I worked with.